714 Reviews of Flemington BMW - Service Center
Thanks to Laura and the entire service team for another GREAT experience - super easy process, thorough review of service and maintenance needs, and always great communication throughout. Thanks again! GREAT experience - super easy process, thorough review of service and maintenance needs, and always great communication throughout. Thanks again! More
I have lived in town for 20 years, have been using this dealership all along. They have been great. Prompt and answered all my questions and concerns. I asked for some photos as I wanted to see what's g dealership all along. They have been great. Prompt and answered all my questions and concerns. I asked for some photos as I wanted to see what's going on and Debra sent them my way! Big thanks! I needed a ride, I got a ride. They offered a loaner but really didn't need it so I passed on it. Staff are always kind, place is clean, my car is always clean and read for me. Big thanks! and shout out to John in service(or sales not sure) for helping when I just popped in one day to see how my job was going,. Thanks John! More
I recently worked with the Flemington BMW service department, and I felt compelled to share my experience. The level of service provided by Service Advisor Debra Lam and BMW Genius Trini Stelz, was n department, and I felt compelled to share my experience. The level of service provided by Service Advisor Debra Lam and BMW Genius Trini Stelz, was nothing short of exceptional. From the outset, they demonstrated a commitment to not just addressing my concern but ensuring that the solution was complete and successful. Even when it meant taking extra steps and additional time to rectify the issue with my vehicle, their dedication to getting it right was evident. When I purchased my automobile, the salesperson assured me that they have a white-glove servicing center. I initially assumed it was a sales pitch, but it is now evident that the Flemington BMW service department operates with a high standard of excellence, and this makes all the difference. More
The communication was quick, clear, and reliable. Excellent customer service. Would definitely recommend to a friend. Excellent customer service. Would definitely recommend to a friend. More
She goes the extra mile for her clients. Always keeps us well informed. Open to discuss any issues and is well informed. It's a pleasure working with her. Always keeps us well informed. Open to discuss any issues and is well informed. It's a pleasure working with her. More
Awesome service. Could not have been more helpful. Always satisfied with service dept from Flemington BMW Could not have been more helpful. Always satisfied with service dept from Flemington BMW More
My x5 had a recall and needed some service work so I was met by Laura upon dropping my vehicle off at bmw Flemington. I have never felt so welcomed and made sure all my concerns were addressed and concluded met by Laura upon dropping my vehicle off at bmw Flemington. I have never felt so welcomed and made sure all my concerns were addressed and concluded w a loaner vehicle to use while my repairs were being worked on . Laura was great and had me informed daily via a text or call to let me know the progress of the repairs . I’ll be a forever customer now from the experience I’ve received from Laura Varga. I’ve been in sales my whole life so it’s great to still see someone so nice and caring as Laura is in her profession. We often need more people like her in the sales and service industry ! More
That we had a little trouble with their computer system receiving a copy of my license and insurance card for the loaner vehicle, everything was worked out, and everything was ready exactly when promised. receiving a copy of my license and insurance card for the loaner vehicle, everything was worked out, and everything was ready exactly when promised. More
I have been a valued customer of Fleming BMW for over 4 years now and was referred by a friend!! Service has always been excellent and I’ve appreciated being part of the family!! years now and was referred by a friend!! Service has always been excellent and I’ve appreciated being part of the family!! More
I have bought cars from seven different dealerships and Flemington BMW is hands down my best experience. All the people I had direct contact with in my purchase were very professional, Tom T. Explained and Flemington BMW is hands down my best experience. All the people I had direct contact with in my purchase were very professional, Tom T. Explained and demonstrated the features of my 530i The purchasing process was pleasant optional products and services were explained but not forced. On My first service visit Laura kept me informed as the service progressed. Everyone I interacted with was very pleasant and professional. 5 stars ⭐️ More