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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,251 Reviews

1,251 Reviews of Flagship Motorcars of Lynnfield

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July 12, 2025

As always Nathan goes above and beyond in servicing our Mercedes and the level on which he makes the experience even better by his attitude and always making us feel welcome . There might be other options More

by MikeBren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Arena
July 12, 2025

While driving on Route 1 , Lynnfield, my car engine quickly had a reaction and shut down. I was able to continue driving with “a bump” and 5 foot slide which continued until I attained a parking lot. I More

by dfkeohane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

dfkeohane responded

Please advise if additional information is suggested.

Jul 12, 2025 -

dfkeohane responded

While driving on the very busy Route 1 in Lynnfield, I encountered an engine failure. As I was close to Flagship Motors I immediately called Nathan Haugh and he arranged a truck for car pick up, along with a ride for me. He quickly noted the problem had to be confirmed and confirmed a plan to fix it and arrange to get me back, which was done in a day and a half. Excellent job!!

July 11, 2025

Flagship Motorcars of Lynnfield is amazeballs! !! They are 5 stars in customer service and trust. I left a dealer that tried to sell me work I didn’t need. I travel an hour to go see Nathan. More

by QueenB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

5 Stars for Service 5 Stars for Service Advisor 5Stars for. Loaner employees 5Stars for Technical Advisor 5Stars for Time Stated for Delivery 5Stars for Internal and external cleaning 5Stars for a More

by GLK350W4 Rated#1 2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for your business! We are thrilled that you had such a successful service experience with our team. We appreciate your glowing feedback and we hope to welcome you back to Flagship Motorcars of Lynnfield next time.

July 05, 2025

Stephen Lopes, one of the service consultants, is a really great person to work with! He's communicative, honest and easy to connect with. The technicians are great, and the staff is always a pleasure More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your positive feedback about Stephen and the team. We appreciate your business and your confidence in us here at Flagship Motorcars of Lynnfield!

July 04, 2025

Efficient and courteous personnel. Communication was fluid and prompt. Answered all my questions , I was very pleased with the servicing. More

by TKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for choosing Flagship Motorcars of Lynnfield! We appreciate your business and look forward to welcoming you back next time! Safe travels!

July 03, 2025

Hi Stephen @ FLAGSHIP Mercedes Your service is absolutely unparalleled. The seat looks great. The car looks beautiful thank you all for all you do. Warmest regards, William More

by William Selden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Flagship Motorcars of Lynnfield responded

Hi William! Thank you for trusting us with your continued business and for sharing your kind words about Stephen and the team. We are proud to have earned your five-star rating, and we hope to welcome you back to Flagship Motorcars of Lynnfield next time!

July 01, 2025

Everytime I visit the dealership I am provided with excellent customer service . Nathan always keeps me updated on my car service and provides me with rental if I need one . More

by RMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience with us! We're delighted to hear that Nathan and the team at Flagship Motorcars of Lynnfield consistently provide excellent customer service. We appreciate your continued trust in us!

June 26, 2025

Flagship Sprinter location in Peabody was great. Jake is the service guy you want to talk with More

by swalor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 27, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for the positive feedback! We hope you won't hesitate to reach out if Jake & the Flagship Motorcars of Lynnfield team can assist you again in the future!

June 25, 2025

Always a professional service team. Hats off to Nathan H. Loaner car program is also a plus if it's a long service issue. More

by F.gring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for recognizing Nathan and our service team at Flagship Motorcars of Lynnfield! We're glad to hear that the loaner car program adds convenience during longer services. We appreciate your support!

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