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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,644 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,644 reviews

June 17, 2025

Had an excellent service experience. Professional and experienced staff as well as prompt and complete service More

by Thomashannafin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Flagship Motorcars of Lynnfield responded

Hi Thomashannafin, we're delighted to hear about your excellent service experience at Flagship Motorcars of Lynnfield. Our team is committed to providing professional and prompt service every time!

June 14, 2025

Sean, thank you very much for providing me with an excellent customer service, greatly appreciated. More

by josephshahda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bresnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Flagship Motorcars of Lynnfield responded

Joseph, You are so welcome! Thank you for leaving Sean and Flagship Motorcars of Lynnfield five stars! We hope to see you again soon!

June 14, 2025

Renan is awesome! He makes sure your happy and satisfied i highly recommend him 10/10 More

by chrisortega87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Flagship Motorcars of Lynnfield responded

Chris, thank you for recommending Renan & the Flagship Motorcars of Lynnfield team! We appreciate your support and look forward to seeing you next time!

June 13, 2025

Amazing experience, highly recommend! Everything was very easy and smooth. In love with my new car. More

by gui.rocho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guilherme Rocho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Flagship Motorcars of Lynnfield responded

Gui, thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride! - The Flagship Motorcars of Lynnfield Team

June 10, 2025

I would not recommend this dealership. With 50% down they still gave me a high interest rate. I was supposed to get a special rate by a promotion they were having but they didn’t give me t More

by Blocktheday
Finance Experience
Recommend Dealer
No
Employees Worked With
Lawrence Blaushield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Flagship Motorcars of Lynnfield responded

I'm sorry to hear about your recent experience in Lynnfield. It's disappointing that we didn't meet expectations and left you with such a poor impression of our team. I would be happy to review the terms of the sales promotion with you to ensure nothing was missed and all qualifications were met. I will also work with our team to ensure the dent removal is coordinated promptly, as well as making certain a refund for the state inspection is issued, if that is due. We want to make things right for you, please reach out at your convenience so we can sort through each of these items together. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

June 09, 2025

The service department is extremely busy, but Steve L. Is pleasant, helpful, and keeps his customers informed. More

by Rhonda Pieroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Flagship Motorcars of Lynnfield responded

Hi Rhonda, we're glad to hear that Steve provided you with excellent service at Flagship Motorcars of Lynnfield! Thank you for sharing your experience with us! Safe travels!

June 09, 2025

Easy 5-star review for Gui and the team at Flagship. I asked for quick and easy and they delivered...literally and figuratively. Paperwork was fast/simple and the car was delivered next day. Highly reco More

by jamieson.duston
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guilherme Rocho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Flagship Motorcars of Lynnfield responded

Hi Jamieson, we're delighted to hear that Gui and the Flagship Motorcars of Lynnfield team made your experience seamless! Thank you for recommending us and sharing your positive feedback. Enjoy the new ride!

June 06, 2025

Personnel all were friendly and helpful. All tried to fix problem and thought that they did However, problem still persists. Unfortunately, it appears that we will live with it. More

by rlyons5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind words about our team—we’re sorry to hear the issue is ongoing, and if you’d ever like us to take another look, please don’t hesitate to reach out. Paul McDaniels – General Manager – pmcdaniels@herbchambers.com

June 04, 2025

I have been a Mercedes-Benz owner for the past twenty seven (27) years and one of the first 50 customers of Flagship Motors since they opened in Lynnfield. More

by Professor M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Flagship Motorcars of Lynnfield responded

Professor M., thank you for your loyalty and support over the years at Flagship Motorcars of Lynnfield! We're honored to have been part of your Mercedes-Benz journey.

June 03, 2025

Great dealership, and a great sales and service departments. Nathan in Service is a super star. Warm welcoming when you come in for service and great follow-up on the service. Very professional and More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julialisa papagno
Jun 03, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for the fantastic feedback! We're delighted to hear that Nathan and our team at Flagship Motorcars of Lynnfield provided such a welcoming and professional experience. Your confidence in us means a lot, and we look forward to serving you again!