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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,653 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,653 reviews
July 24, 2018
Car purchase I went in to look at the Mercedes 350 and IBE at Flagship was a tremendous help-knowledgeable, patient and always client centric--always focused on en I went in to look at the Mercedes 350 and IBE at Flagship was a tremendous help-knowledgeable, patient and always client centric--always focused on ensuring I had chosen the right car for my needs; all the staff was extremely helpful and energetic; once I purchased the car, the concierge, Franco, really helped explain all the features, again always focusing on what was important to me--all in all, highly recommend the dealership--staff was extremely focused on ensuring my satisfaction with the purchase, very friendly --highly recommended! More
by pdt
July 22, 2018
Phil is great! Phil was great through the whole process and even after the purchase was complete. I hope to work with him again for future car purchases. Phil was great through the whole process and even after the purchase was complete. I hope to work with him again for future car purchases. More
by Mccarthy1
Employees Worked With
Phil Saissi
July 21, 2018
Terrific experience. Joe is honest, knowledgeable about MB and a great guy to deal with. This is our second purchase from Joe and the 3rd from our family. We will be back Joe is honest, knowledgeable about MB and a great guy to deal with. This is our second purchase from Joe and the 3rd from our family. We will be back again. He is a great ambassador for your dealership and the Herb Chambers family of dealerships, which is a top-notch firm! Franco Cordano was also very helpful and knowledgeable; a very nice guy to deal with. He was so helpful in explaining the features of my new E 300. More
by ch
Employees Worked With
Joe Daroie and Franco Cordano, Joe Daroie
July 20, 2018
Excellent service Phil Saissi was great! Super customer service! We found a great vehicle, in beautiful condition and the price was reasonable. Phil was very accommodat Phil Saissi was great! Super customer service! We found a great vehicle, in beautiful condition and the price was reasonable. Phil was very accommodating to my husband and myself! More
by Leslie
July 20, 2018
Best experience ever FlagShip you rock My first time to buy a car from a dealer, I had the best experience at FLAGSHIP. The whole process was very professional and very satisfying. If any My first time to buy a car from a dealer, I had the best experience at FLAGSHIP. The whole process was very professional and very satisfying. If anyone is looking to buy a car Steve Schepici is your man, Very friendly and extremely knowledgeable. Jennifer Gorman OMG she is the BESTTT, she walked me thru the car manual step by step and she made sure I knew all the features in the car before leaving. She is very friendly and super sweet, if you need help trying to figure all the features in your car Groman is the person to go to. Best experience I’ve had thanks to all of them. More
by KHAN
Employees Worked With
Jennifer Gorman, Steven Schepici
July 19, 2018
great experience Amazing experience with Phil. 100% excellence. We bought a CPO E350. From beginning to end we were happy with the process. Phil was a pleasure to Amazing experience with Phil. 100% excellence. We bought a CPO E350. From beginning to end we were happy with the process. Phil was a pleasure to work with and we left feeling like a valued customer. More
by mike
July 17, 2018
Great Salesperson As always great service an experience. We came in on Sunday and our salesperson Phil Saissi was extremely helpful and polite. He helped us select a As always great service an experience. We came in on Sunday and our salesperson Phil Saissi was extremely helpful and polite. He helped us select a perfect for my son. We loot forward to continued service in the future with both Phil and the rest of the Flagship motor car team. More
by carolb
Employees Worked With
Justin Kloack
July 15, 2018
RECENT LEASING EXPERIENCE Great overall experience, highly recommend, my salesperson Phil was very attentive, excellent teamwork. I am also a happy service customer of Flagship Great overall experience, highly recommend, my salesperson Phil was very attentive, excellent teamwork. I am also a happy service customer of Flagship Mercedes, truly excellent place. More
by NellieVick
Employees Worked With
Justin Kloack, Richard Militello
July 14, 2018
Flagship motorcars of lynnfield I had a really great experience at flagship motorcars of Lynnfield. From the big selection of car to the wonderful staff, in particular Phil Saissi I had a really great experience at flagship motorcars of Lynnfield. From the big selection of car to the wonderful staff, in particular Phil Saissi and Franco Cordano. Phil took his time listening to what I wanted and took care of all my needs big and small. Great personality and all around great guy. As for Franco he gave me a thorough breakdown of everything in my new vehicle from top to bottom. He made sure when I left the lot I knew how to used every single function in the car marking me feel happy and confident in my new purchase. Couldn’t thank these two enough! More
by Achit722
Employees Worked With
Phil Saissi, Franco Cordano
July 13, 2018
The service department is damaging the luxurious brand If you really want to be treated like a Mercedes benz customer please go somewhere else. The service department is horrible. I have brought my car for If you really want to be treated like a Mercedes benz customer please go somewhere else. The service department is horrible. I have brought my car for regular maintenance few times. Last time my car was hit and my window shield was broken. Not only I didn't get an apology but also the service manager "Michale" screamed at me in front of everyone. I was yelled at, humiliated and my car was not eventually serviced. I have tried to get in touch with the general manager Paul for few times. I complained to Mercedes benz USA and I'll keep complaining and doing everything in my power until I get the apology that I deserve. I do not want any compensation I only want an apology. I can't wait to return my lease to get BMW. This delearship truly damaged Mercedes Benz brand More
by Basel88
Employees Worked With
