Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flagship Motorcars of Lynnfield
Lynnfield, MA
2,642 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,642 reviews
July 12, 2025
As always Nathan goes above and beyond in servicing our Mercedes and the level on which he makes the experience even better by his attitude and always making us feel welcome . There might be other options Mercedes and the level on which he makes the experience even better by his attitude and always making us feel welcome . There might be other options out there, but if you want a friendly , upbeat and overall great experience , Flagship and Nathan Haugh are the way to go!!!!!!!!! More
by MikeBren
July 11, 2025
Flagship Motorcars of Lynnfield is amazeballs! !! They are 5 stars in customer service and trust. I left a dealer that tried to sell me work I didn’t need. I travel an hour to go see Nathan. !! They are 5 stars in customer service and trust. I left a dealer that tried to sell me work I didn’t need. I travel an hour to go see Nathan. Thank you!!! More
by QueenB
Employees Worked With
July 10, 2025
5 Stars for Service 5 Stars for Service Advisor 5Stars for. Loaner employees 5Stars for Technical Advisor 5Stars for Time Stated for Delivery 5Stars for Internal and external cleaning 5Stars for a for. Loaner employees 5Stars for Technical Advisor 5Stars for Time Stated for Delivery 5Stars for Internal and external cleaning 5Stars for all requested services More
by GLK350W4 Rated#1 2014
Employees Worked With
July 07, 2025
I have worked with Flagship Motorcars multiple times. Every time staff is attentive and representatives are helpful. They share their knowledge and the experience is not rushed! Every time staff is attentive and representatives are helpful. They share their knowledge and the experience is not rushed! More
by Tonyb35
July 05, 2025
Stephen Lopes, one of the service consultants, is a really great person to work with! He's communicative, honest and easy to connect with. The technicians are great, and the staff is always a pleasure really great person to work with! He's communicative, honest and easy to connect with. The technicians are great, and the staff is always a pleasure to interact with. More
by MB
Employees Worked With
July 04, 2025
Efficient and courteous personnel. Communication was fluid and prompt. Answered all my questions , I was very pleased with the servicing. Communication was fluid and prompt. Answered all my questions , I was very pleased with the servicing. More
by TKM
Employees Worked With
July 03, 2025
Hi Stephen @ FLAGSHIP Mercedes Your service is absolutely unparalleled. The seat looks great. The car looks beautiful thank you all for all you do. Warmest regards, William absolutely unparalleled. The seat looks great. The car looks beautiful thank you all for all you do. Warmest regards, William More
by William Selden
Employees Worked With
July 02, 2025
I bought an used 2021 Mercedes GLC in April 2025. I had a decent experience with the dealership, yet with hindsight, it is very clear the individuals took advantage of the fact that I am young, 23 ye I had a decent experience with the dealership, yet with hindsight, it is very clear the individuals took advantage of the fact that I am young, 23 year old. After two and a half months of driving (only 800 miles), on July 1st, my trusted mechanic let me know that both my front and back brakes need to be replaced ($1,350 in charges). Flagship motors told me when I purchased the vehicle that it was fully serviced, yet the dealership only replaced the pads, not the rotors. This then resulted in violent shaking when braking at high speeds. Now, Flagship motors said they will not do anything for my troubles when it was abundantly clear they improperly serviced their own product. I am very disappointed in the dealership and advise anyone who is purchasing a used car from them to get a pre-inspection from an independent mechanic. They clearly condone and conduct shady practices. More
by TG
July 01, 2025
Everytime I visit the dealership I am provided with excellent customer service . Nathan always keeps me updated on my car service and provides me with rental if I need one . excellent customer service . Nathan always keeps me updated on my car service and provides me with rental if I need one . More
by RMD
June 28, 2025
Absolutely amazing service. They always provide a loner if the service will take long and they do the best they can to save you money. They always provide a loner if the service will take long and they do the best they can to save you money. More
by D.Bruce
