Five Star Subaru of Grapevine - Service Center

Have been using Five Star Subaru Service Department since August 2022 and have had top notch customer service every visit. August 2022 and have had top notch customer service every visit. More

Highly recommend this dealership for their superior customer service. The Service Manager has everything running smoothly as it should. They were professional, knowledgeable and did an excellent job o customer service. The Service Manager has everything running smoothly as it should. They were professional, knowledgeable and did an excellent job on my car. More

Top notch customer service! From purchase to two years of ownership it’s literally the best car ownership experience Ive had after several Toyota purchases over the years. From purchase to two years of ownership it’s literally the best car ownership experience Ive had after several Toyota purchases over the years. More

The last visit was another friendly and warm welcome from Kyle . I could feel I’ll be taken good care of again . Kyle . I could feel I’ll be taken good care of again . More

Great customer service, fast and efficient work, friendly and knowledgeable staff. Comfortable customer waiting area. and knowledgeable staff. Comfortable customer waiting area. More

I got an oil change , it was done in a timely manner . My vehicle was washed and waiting when I picked it up My vehicle was washed and waiting when I picked it up More

Excellent dealership in every way. Professional , TX. friendly. Good customer relationship, car care, etc. YEA! Professional , TX. friendly. Good customer relationship, car care, etc. YEA! More

Very welcoming customer service from front door to car door! Five Star has become our family dealership for Subies! We’re on our second one now: door! Five Star has become our family dealership for Subies! We’re on our second one now: More

⭐️⭐️⭐️⭐️⭐️ Exceptional Service at Five Star Subaru Grapevine From the moment I arrived, I was warmly greeted, and my information was taken promptly. The waiting area was clean and comfortable, offe Grapevine From the moment I arrived, I was warmly greeted, and my information was taken promptly. The waiting area was clean and comfortable, offering snacks, drinks, and a TV. Jose Zambrano, my service advisor, was courteous and professional. He explained the services to be performed and ensured I was informed throughout the process. I appreciated receiving a detailed checklist via text from the technician, outlining future recommendations. Additionally, my entertainment system was updated and repaired without me needing to ask. As a recent widow, having everything clearly documented provided me with peace of mind. Jose promptly addressed any questions I had via text. When I returned to pick up my car, he personally assisted me in connecting my Bluetooth to my hearing aids—a thoughtful gesture that meant a lot to me as someone who is hearing impaired. This level of personalized care and attention to detail is rare. I highly recommend Jose and the entire team at Five Star Subaru Grapevine! More

I brought a vehicle in for state inspection. I was greeted promptly on the drive, my vehicle was inspected while I waited having some coffee and a snack I was greeted promptly on the drive, my vehicle was inspected while I waited having some coffee and a snack More