Five Star Subaru of Grapevine

Newbie to Subie This was my first experience with Subaru. I had such a great experience (thanks to Nick), that I now plan on leasing/purchasing all my future cars fro This was my first experience with Subaru. I had such a great experience (thanks to Nick), that I now plan on leasing/purchasing all my future cars from here. It was my first time to lease a vehicle. Nick was great about answering my questions. Once we started to process, he made sure I had what I needed. Every person who I interacted with was professional and kind. More

I'm a person: The whole experience matters Most of us have mixed feelings of vulnerability, excitement, stress and pressure when we are on the hunt for a new car. And we all have preconceived n Most of us have mixed feelings of vulnerability, excitement, stress and pressure when we are on the hunt for a new car. And we all have preconceived notions on the sales person we are going to meet to achieve that goal. If you are anything like me, you might bring an advocate to tag along to make this potentially painful process - tolerable. In this case, Sean was the built in buyers advocate! He placed next to no pressure on me to do anything that would make me feel uneasy. Sean was wonderful in facilitating the purchase of my Subaru Outback. It felt like he was on my team and he in no way felt manipulative, swindling, demeaning or conniving. We test drove my vehicle twice (!!) , and he was SO patient to help me feel comfortable and confident in what I was purchasing. Sean, thanks for being real. I'll be sending my friends your way! I should note: I went in, I knew what I wanted, payed cash and was never pressured into other vehicles or financing. More

Joey Edwards I would like to share what a wonderful experience I had this past Friday at Five Star Subaru of Grapevine. I had scheduled a test drive for a 2018 Cr I would like to share what a wonderful experience I had this past Friday at Five Star Subaru of Grapevine. I had scheduled a test drive for a 2018 Crosstrek and was promptly met at the door by friendly staff and my point of contact which was Mr. Joey Edwards. Joey was courteous and a true professional. He answered every question I asked, and gave me a tour of this beautiful facility (dealership). Not only was I allowed to drive the Crosstrek, I drove the 2018 Outback which has always been a favorite of mine. Joey provide me up front pricing and was transparent in every step of the process along the way. I wound up buying the Outback and am very pleased. Everyone I came in contact during my visit was easy to speak with. There was never any stress and I felt so at home. I have never owned a Subaru, but Joey Edwards and the whole Five Star Subaru of Grapevine Team has just made me a Subaru owner for life. Thanks to all for a job well done. Sincerely, Charles F. Arlington, TX More

Best Deal Ever Normally I dread going car shopping and this time was no different. But what a surprise. Everybody was friendly and each person I dealt with treated Normally I dread going car shopping and this time was no different. But what a surprise. Everybody was friendly and each person I dealt with treated me like family. I had already researched the Subaru Outback Touring online but Nicholas Eyster showed me features on the car I had not noticed. Very impressed with his knowledge of the vehicle even though this was his first month selling cars. All in all, the best experience buying a news car ever. More

Very friendly staff and helpfull!!! I would buy another car at this dealership. When I walked in the building and when I called back on the phone everyone was very helpful and treated me I would buy another car at this dealership. When I walked in the building and when I called back on the phone everyone was very helpful and treated me with respect. More

Excellent Service I just wanted to take a moment to thank Subaru of Grapevine for an excellent buying experience. Every employee was driven to give excellent customer I just wanted to take a moment to thank Subaru of Grapevine for an excellent buying experience. Every employee was driven to give excellent customer service and hospitality. I highly recommend checking out Subaru of Grapevine! A special shout out to Clay Garrett and Sean Roberts for going above and beyond for us! More

Purchasing my new car at Subaru was a wonderful experience! Sales members were all friendly and helpful without being too pushy for me to get a new car. Emails follow-ups and response was quick! I checked mul Sales members were all friendly and helpful without being too pushy for me to get a new car. Emails follow-ups and response was quick! I checked multiple times to ensure the car I truly want to get & after sales service was awesome. More

Knowledgeable, friendly, parpared sales consultant Nick Eyster listened to my needs and wants... though I thought I knew what I wanted, after he presented my options I went with his suggestion. Best ex Nick Eyster listened to my needs and wants... though I thought I knew what I wanted, after he presented my options I went with his suggestion. Best experience ever! More

New car Everyone was great . I don't like being pressured in making comments. That has nothing to do with the dealership, just this website that is making me Everyone was great . I don't like being pressured in making comments. That has nothing to do with the dealership, just this website that is making me do it More

Great buying experience! We were looking for a vehicle to meet our needs and finally settled on a Subaru. From start to finish we were treated respectfully and promptly. We We were looking for a vehicle to meet our needs and finally settled on a Subaru. From start to finish we were treated respectfully and promptly. We would recommend this dealership without reservation. More