Five Star Subaru of Grapevine

Wing was awesome. From the beginning when I first clicked on the car online it took only a few minutes for Wing to get back to me. Was buying a car to surprise my fianc From the beginning when I first clicked on the car online it took only a few minutes for Wing to get back to me. Was buying a car to surprise my fiancé and he was great. Excellent service from start to finish. Brought my fiancé to the dealership so he could teach her all about the car and he took his time and explained every detail to her. Couldn’t recommend Wing more. More

Another great Five Star dealership experience Sam Pack's 5-Star dealerships (this is my second experience with one) are really a cut above the rest and this Subaru dealership isn't any different. Sam Pack's 5-Star dealerships (this is my second experience with one) are really a cut above the rest and this Subaru dealership isn't any different. I had a great buying experience and would recommend them to anyone. Sean Roberts was my sales consultant. Sean is really passionate about Subaru, knowledgeable about what he sells and very easy to work with. He methodically discussed/demonstrated all of my new Outback's features during the pre-sale and helped me get the major things configured on my car before leaving post-sale. He did a great job communicating and guiding me through the entire process. Freddy Valdovinos handled my financing. Freddy made the whole process easy and was very informative about my options in a no-pressure way. I also had opportunity to work with Stephen Johnston as part of the deal making process and I found him to be very realistic and transparent about the numbers. Thanks to everyone so far and I look forward to working with the service department in the future. More

good experience We had a very good experience when buying our new Crosstrek. Everyone we dealt with was helpful and friendly. We did not feel pressured to make the de We had a very good experience when buying our new Crosstrek. Everyone we dealt with was helpful and friendly. We did not feel pressured to make the deal. The "after sale" experience has also been very positive including the service department. The dealership is top notch. We highly recommend. More

First New Car Buying Experience We have been thinking about buying a new Subaru (and our first) for quite a while. We were connected with Sean Roberts, one of their internet sales s We have been thinking about buying a new Subaru (and our first) for quite a while. We were connected with Sean Roberts, one of their internet sales specialists through a discount site offered by our employer. His initial email to us was very polite and not at all pushy. We had done our research and decided that a Crosstrek would be a good fit for us. Sean greeted us warmly upon our arrival and had a car picked out for us to look at. I expected the typical car salesman routine to begin at this point. Sean was very knowledgeable about all the technologies in the car and took his time to explain them all to us. At no point did we feel pressured or like he was being pushy at all. The new car manager, Stephen stopped by at one point to introduce himself. We ended up going with a base model Crosstrek and they worked to get us a good deal on our financing. The whole process was very smooth from start to finish, and it was what a car buying experience should be. They even took time to put a bow on the car for us since it’s Christmas and my wife and I were both so incredibly impressed with the staff of the dealership, as well as with Subaru. Their “Share The Love” event donated $250 split between three of our favorite charities on our behalf. This has likely made lifelong Subaru buyers out of us as we love the car and we will DEFINITELY be going back to Five Star Subaru! More

What a New Car Buying experience should be Wing Yip provided an informative, unrushed, and non-pressured presentation of the Subaru Outback. After going through all of its features, he drove t Wing Yip provided an informative, unrushed, and non-pressured presentation of the Subaru Outback. After going through all of its features, he drove the car first to demonstrate each item so that I was given an opportunity to understand them prior to getting behind the wheel myself. He listened for my concerns and answered them accordingly including several email responses at night. I would highly recommend Wing. David Palmer More

Excellent experience! We had an excellent experience from start to finish. We found the car online - called and made an appt to see it. Our sales rep, Bill Klozik, was extr We had an excellent experience from start to finish. We found the car online - called and made an appt to see it. Our sales rep, Bill Klozik, was extremely friendly and helpful. He went above and beyond to make sure we were satisfied. More

Excellent to deal with They are friendly, the place is amazingly clean, it is well-equipped for service and have an excellent inventory. Have a very knowledgable staff and t They are friendly, the place is amazingly clean, it is well-equipped for service and have an excellent inventory. Have a very knowledgable staff and take as long as you need explaining things. More

The ONLY Subaru Dealership worthy of your time! From the GM to the entire sales team they are the best Subaru dealership in the Dallas/Fort Worth Area hands down, don't waste your time going anywher From the GM to the entire sales team they are the best Subaru dealership in the Dallas/Fort Worth Area hands down, don't waste your time going anywhere else! More

Excellent in every aspect. I had two excellent buying experiences with this dealership. I bought a car and had an accident that totaled it nearly a month into owning it. I spoke I had two excellent buying experiences with this dealership. I bought a car and had an accident that totaled it nearly a month into owning it. I spoke to the dealership about acquiring a replacement once the insurance came through and they arranged everything for me. They even got me the same color and a few extras. Joey, the sales managers, finance people, the GM and service personnel were all extremely friendly and wished me well after my accident, I was overjoyed. The entire process of buying the cars was a snap and extremely painless. Joey helped me by answering questions about my new vehicle, he went above and beyond and was available whenever I needed something or just when I came in to chat while my car was in service. He makes sure I am taken care of whenever I visit the dealership. He is a true professional and one of the reasons that I recommend you visit this Subaru dealership. More

Pleasant buying experience. Joey was very easy to work with making the purchase process a pleasant experience. He took time to make sure we understood the workings of the Outbac Joey was very easy to work with making the purchase process a pleasant experience. He took time to make sure we understood the workings of the Outback & services available. More