Five Star Subaru of Grapevine

Great buying experience I contacted Joey a couple of weeks ago. He did not pressure me at all and all correspondence was on my time frame. He gave us plenty of space and time I contacted Joey a couple of weeks ago. He did not pressure me at all and all correspondence was on my time frame. He gave us plenty of space and time to make our choice. I would recommend Joey and Subaru of Grapevine to anyone interested in buying a Subaru. More

Customer-Oriented Service I am inherently distrustful of dealerships and salesmen in general, but with Keith and Five-Star Subaru I felt nothing but genuine concern with provid I am inherently distrustful of dealerships and salesmen in general, but with Keith and Five-Star Subaru I felt nothing but genuine concern with providing me with what I was looking for and what I needed. There was no high-pressure sales pitch and even though my situation for trading in and purchasing a vehicle was unique and complicated, Keith showed nothing but patience, flexibility, and support. I practically never give 100% ratings, but Keith and Five-Star Subaru went above, WAY above, and beyond. More

The greatest customer service ever!!! If I could I would rate Five Star Subaru 10 stars!!! I love the atmosphere there! I’ve never been to a car dealership that I felt so welcoming and a If I could I would rate Five Star Subaru 10 stars!!! I love the atmosphere there! I’ve never been to a car dealership that I felt so welcoming and a part of. Sean Roberts who is amazing help me get the car I wanted and thank him and everyone so much who helped! I am so blessed and happy to be apart of the Five Stars Subaru Family!!! More

Great car buying experience Frankie made the car buying experience very smooth! He explained all of the features of the car and was respectful of our time. I would highly recomm Frankie made the car buying experience very smooth! He explained all of the features of the car and was respectful of our time. I would highly recommend Frankie and Five Star Subaru! More

Subaru of Grapevine Very helpful, and they work hard to make their customers happy! After some trouble with their service department, they really took the effort to make Very helpful, and they work hard to make their customers happy! After some trouble with their service department, they really took the effort to make things right and make me happy. Thank you Subaru of Grapevine! More

First Time Subaru experience No pressure car buying. Julie, our salesperson, was Fabulous! She really knows her Subaru’s. Dee was also knowledgeable after our return visit to go o No pressure car buying. Julie, our salesperson, was Fabulous! She really knows her Subaru’s. Dee was also knowledgeable after our return visit to go over all the bells and whistles. More

THEY'RE EXCELLENT!!! I just purchased a brand new 2018 Subaru STI, thanks to Frank Saif and Scott Mir. They're such wonderful people, and treat you like family. Everyone t I just purchased a brand new 2018 Subaru STI, thanks to Frank Saif and Scott Mir. They're such wonderful people, and treat you like family. Everyone there is very friendly and are there at your service. Very attentive and work with you on providing an excellent deal for your purchase. I had to walk out because i almost purchased a second vehicle for my wife haha. Thanks guys for your service and awesome car. More

Best experience in buying car ever. Your sales rep.,Dustin Cox,has been really helpful since beginning. He treated us as his friends. He has totally changed our attitude toward “car sale Your sales rep.,Dustin Cox,has been really helpful since beginning. He treated us as his friends. He has totally changed our attitude toward “car saleman”. Four months ago,we stopped by at Sam Pack’s Subaru to see cars for fun. We straightforwardly told him that we were not ready to purchase any car. We expected that he would give us a smile and leave us like others. No, in contrast, he spent his time sharing information about cars and gave us a tour throughout the dealership. With his sincerity, we felt more comfortable to talk to him, and, finally, to purchase our new “Forrester” with him. More

Best Car Buying Experience Ever! John Mosqueda, our salesman at Subaru of Grapevine, far exceeded any car salesman we have ever dealt with. John first responded to our internet inquir John Mosqueda, our salesman at Subaru of Grapevine, far exceeded any car salesman we have ever dealt with. John first responded to our internet inquiry, then carried us through the process. He was friendly, patient, informative, knowledgeable, and overall, a really great guy. Not pushy in any way at all, he responded quickly to any calls or emails we had for him. He actually stayed well beyond normal business hours with us one evening when we knew he had been there since early in the morning. The assistant manager, Steve, who handled our checklist after our purchase, was most gracious, appreciative and attentive. Nick, with financing, was most helpful in getting us in and out quickly as he knew we were under a time crunch. Overall - it seems this dealership has it right when training their people to be kind, genuine, patient, helpful and, most important, not pushy! Thank you Subaru of Grapevine and John, for making the process as pleasant as it could possibly be. We absolutely love our Forester! More

Incredible experience This was my first experience buying a car and it was incredible. Wing was very knowledgeable and gave my fiance and I great guidance. I would recommen This was my first experience buying a car and it was incredible. Wing was very knowledgeable and gave my fiance and I great guidance. I would recommend anyone to him. He was patient when I didn't quite catch on to all of the features and went into detail explaining them. Definitely go see Wing! More