
Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I’m happy with my Subaru & all those I worked with on this purchase. Great bunch of guys. Thank you. However, I need some help understanding the Guide & how to use all the bells & whistles on the car. this purchase. Great bunch of guys. Thank you. However, I need some help understanding the Guide & how to use all the bells & whistles on the car. I’ve got to make an appointment to get this help in person. Thank you, Gloria More
Great people, had a good experience buying a car, almost hassle free. Subaru wasn’t the only vehicle I looked at, but was everything I wanted hassle free. Subaru wasn’t the only vehicle I looked at, but was everything I wanted More
Not sure I’m being asked about Doug. Ray Kirven was my salesman and that’s who guided me through the experience. He is fantastic, communication is top notch and is extremely kind. Ray Kirven was my salesman and that’s who guided me through the experience. He is fantastic, communication is top notch and is extremely kind. More
Very good experience start to finish with the team. Will recommend to anyone looking for a no pressure sale Will recommend to anyone looking for a no pressure sale More
Everyone I dealt withat the dealership was more than outstanding!!! Colin was patient, kind, courteous. It was a pleasure doing business at five star Subaru Grapevine and I will definitely come back f outstanding!!! Colin was patient, kind, courteous. It was a pleasure doing business at five star Subaru Grapevine and I will definitely come back for further repairs on my vehicle. More
The sales rep Bill was easy to deal with and very knowledgeable. The other individuals I interacted with were pleasant and the finance manager knew what I wished and didn’t push me into changing my m knowledgeable. The other individuals I interacted with were pleasant and the finance manager knew what I wished and didn’t push me into changing my mind. More
Excellent service received from Five Star Grapevine Subaru. Matthew and Ana Rodriguez kept me well informed of progress. The problem was corrected within estimated timeframe. Car was returned to me was Subaru. Matthew and Ana Rodriguez kept me well informed of progress. The problem was corrected within estimated timeframe. Car was returned to me washed and vacuumed, how nice! Thank you very much and I’m currently shopping for my next Subaru. I love my Subaru and love the customer service provided by Five Star Subaru. More
My experience getting a new key fob was mixed. Initially I was concerned with the final product, as well as the cost. Then my rep, AntonioReyes, made everything better. Antonio was great!! Initially I was concerned with the final product, as well as the cost. Then my rep, AntonioReyes, made everything better. Antonio was great!! More
Went to the dealership exploring Subaru vehicles, but wife ultimately picked out a different car. James was very helpful through the negotiation process and was never pushy or overbearing. Managed to wor wife ultimately picked out a different car. James was very helpful through the negotiation process and was never pushy or overbearing. Managed to work out a deal, but after signing and the day of pickup we realized one of the tires had a leak and needed to be replaced. James ensured they resolved the issue even though they didn’t necessarily have to. Great service and follow through by James and the Service department. More
I need some help with some minor body work issues blah blah out of words blah out of words More