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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,187 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,187 reviews

August 31, 2025

I’m happy with my Subaru & all those I worked with on this purchase. Great bunch of guys. Thank you. However, I need some help understanding the Guide & how to use all the bells & whistles on the car. More

by GLORIAFD
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Five Star Subaru of Grapevine responded

Gloria, We're so glad to hear that you're happy with your Subaru and that your Five Star Subaru team provided you with a great purchasing experience. Please give us a call at 817-438-1700 to schedule an appointment to revisit the features on your new car. We look forward to helping you get the most out of your vehicle. Congratulations! Best regards, David Cheney, General Sales Manager

August 31, 2025

Great people, had a good experience buying a car, almost hassle free. Subaru wasn’t the only vehicle I looked at, but was everything I wanted More

by EDWARDHAYTON796
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, Edward, on your new car from Five Star Subaru. Thank you for the wonderful feedback! We're so glad to hear that you had a good experience buying a car from us. We're happy that you found everything you wanted in your new Subaru. We appreciate your business and look forward to hearing from you again at 817-438-1700. Take care, David Cheney, General Sales Manager

August 31, 2025

Not sure I’m being asked about Doug. Ray Kirven was my salesman and that’s who guided me through the experience. He is fantastic, communication is top notch and is extremely kind. More

by POPO7403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy (Ray) Kirven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Five Star Subaru of Grapevine responded

POPO7403, We're thrilled to hear that Ray Kirven made your car-buying experience a great one. We'll be sure to pass along your compliments to him—he is indeed fantastic. We appreciate you choosing Five Star Subaru and look forward to serving you again in the future! Reach us for new car advice at 817-438-1700. Thank you, David Cheney, General Sales Manager

August 30, 2025

Very good experience start to finish with the team. Will recommend to anyone looking for a no pressure sale More

by FENNJASON7
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, FENNJASON7! We are excited you shopped at Five Star Subaru. Our team remains available at 817-438-1700. Let us know if you would like to revisit the features on your new car. Thank you for your business and kind remarks. Best regards, David Cheney, General Sales Manager

August 30, 2025

Everyone I dealt withat the dealership was more than outstanding!!! Colin was patient, kind, courteous. It was a pleasure doing business at five star Subaru Grapevine and I will definitely come back f More

by sandic12079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin at the service desk
Aug 31, 2025 -

Five Star Subaru of Grapevine responded

Thank you, sandic12079, for taking the time to acknowledge Colin and the Five Star Subaru service center. We are grateful to help with your auto needs and look forward to hearing from you again at 817-438-1700. Timely service and complete customer satisfaction are our focus. Safe travels, Jakob Ritter, Service Director

August 29, 2025

The sales rep Bill was easy to deal with and very knowledgeable. The other individuals I interacted with were pleasant and the finance manager knew what I wished and didn’t push me into changing my m More

by LISA.MEEKS1921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, Lisa, and thank you for shopping at Five Stara Subaru! It is great to hear Bill and our team took such good care of you. We are focused on helping you enjoy your new car. Stay in touch with Bill or me at 817-438-1700. Thank you for your business and 5-stars. Best regards, David Cheney, General Sales Manager

August 29, 2025

Excellent service received from Five Star Grapevine Subaru. Matthew and Ana Rodriguez kept me well informed of progress. The problem was corrected within estimated timeframe. Car was returned to me was More

by Lcorl7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Rodriguez and Andy from New Zealand
Aug 30, 2025 -

Five Star Subaru of Grapevine responded

Lcorl7, Thank you for the excellent review! We're thrilled to hear that you had such a positive experience with our service department at Five Star Grapevine Subaru. We'll be sure to pass along your compliments to Matthew and Ana Rodriguez for keeping you so well-informed. We're happy that we could fix the issue within the estimated timeframe and that you were pleased to get your car back washed and vacuumed. We appreciate your business at Five Star Subaru and are excited to help you find your next Subaru! Please stay in touch at 817-438-1700. Best regards, Jakob Ritter, Service Director

August 28, 2025

My experience getting a new key fob was mixed. Initially I was concerned with the final product, as well as the cost. Then my rep, AntonioReyes, made everything better. Antonio was great!! More

by denise@dbiea.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Reyes
Aug 29, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Denise, for recognizing Antonio's efforts to help you with your key fob issues. Customer satisfaction is a priority and if there is anything else we can do for you, please call 817-438-1700. You are a valued Five Star Subaru friend. Best regards, Jakob Ritter, Service Director

August 27, 2025

Went to the dealership exploring Subaru vehicles, but wife ultimately picked out a different car. James was very helpful through the negotiation process and was never pushy or overbearing. Managed to wor More

by Brokeio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Freeman
Aug 27, 2025 -

Five Star Subaru of Grapevine responded

Brokeio, We're so glad to hear that James provided such great service and was able to help you find the right car at Five Star Subaru. Customer satisfaction is a priority and James and our team want to hear from you at 817-438-1700 when you have vehicle questions. We appreciate your feedback and hope you and your wife enjoy your new car! Thank you, David Cheney, General Sales Manager

August 27, 2025

I need some help with some minor body work issues blah blah out of words More

by RALPHNOVAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Five Star Subaru of Grapevine responded

Ralph, Thank you for rating your Five Star Subaru experience. When we can help with future vehicle needs, please reach us at 817-438-1700. We appreciate the chance to offer our advice and expertise. Safe travels, David Cheney, General Sales Manager

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