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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,297 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,297 reviews

December 23, 2025

Travis Littrell did a very professional job with the repair to my wife's Subaru. Very good to work with. More

by PATRICK J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
Dec 23, 2025 -

Five Star Subaru of Grapevine responded

Patrick, We appreciate the opportunity to help with your vehicle care at Five Star Subaru. Travis and our techs welcome the chance to share advice. Between visits, call us at 817-438-1700. We are here for you. Thank you for your feedback and business. Best regards, Jakob Ritter, Service Director

December 23, 2025

We had a wonderful experience. No pressure, all honesty and they allowed us to take our time with the cars we were test driving. The sales process was fast and no hidden gimmicks. More

by JENPAO13.HUSKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2025

Excellent customer service. Feel like a valued customer. Service team has been great caring for my older Subaru Outback. More

by Doncarlajosh97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Barnett, Travis Littrell
December 22, 2025

I’m really impressed by the culture and staff at this dealership. They were a great team to work with through the purchase process. I was treated sincerely and respectfully by everyone. More

by HAROPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Five Star Subaru of Grapevine responded

HAROPER, Thank you so much for shopping at Five Star Subaru! Please stay in touch at 817-438-1700. Let us know if there are features on your Subaru that you would like to revisit. Your sales team is focused on making certain you fully enjoy your car. Congratulations! Best regards, David Cheney, General Sales Manager

December 22, 2025

Highly recommend Five Star Subaru the staff is great, this is my second Subaru. John Mosqueda is my go to guy there . More

by GAYLECW3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Five Star Subaru of Grapevine responded

GAYLECW3, John and our team are excited you are driving a car from Five Star Subaru. Thank you for rating our team and your dealership experience. Complete customer satisfaction is our focus and we want to hear from you at 817-438-1700 if there is anything else you need. Enjoy your car and please stay in touch. Take care, David Cheney, General Sales Manager

December 19, 2025

don't know who Lennon is? ? Our car was not detailed very well at all-Surface scratches on let side could have easily been buffed out; back seat needed to be treated with some More

by MAMJ8548
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Fraikes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2025

Straight forward no xx and transparent with any/ all cost. I wish all dealerships could be this good. It would make buying a new auto so much more pleasant. More

by TGSERV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Five Star Subaru of Grapevine responded

Thank you, TGSERV, for shopping at Five Star Subaru! Transparency is a must and we continue to be available at 817-438-1700 for your new car questions. We want to make certain your fully enjoy your vehicle. Congratulations and thanks again for being our customer and friend. Best regards, David Cheney, General Sales Manager

December 17, 2025

Great experience, everyone was very helpful and did not feel at all pressured or pushed. Appreciated everything, was just a very smooth process. More

by JROD080519
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Five Star Subaru of Grapevine responded

JROD080519, We are happy to hear your shopping visit to Five Star Subaru went well. Our team is dedicated to customer satisfaction and we remain available at 817-438-1700. Reach James, Greg, or me at 817-438-1700 for new car advice any time. Thank you for your business and endorsement. Best regards, David Cheney, General Sales Manager

December 14, 2025

Ray was my parents salesman on a new Subaru within the last month, and after such great service for them, I reached out to him for a used car for myself. Ray took down what I was looking for, reached out More

by DALFORD31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy (Ray) Kirven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2025 -

Five Star Subaru of Grapevine responded

Thank you, DALFORD31, for taking the time to rate your shopping experience at Five Star Subaru. Ray is a professional and is dedicated to helping our customers get what they want. If there is anything else you need, Ray or I can be reached at 817-438-1700. Congratulations and thank you again! Best regards, David Cheney, General Sales Manager

December 13, 2025

Never met Greg Cryer. Too new to really know some of these people that well. Figured the lies of the salesperson were normal cars sales business, not so much he insurance More

by REGRETFUL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
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