
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Chris Adams is the reason I continue to return to Five Star Ford. He delivers excellent customer service. On a recent trip Chris called my third party warranty and arranged for the appropriate services t Star Ford. He delivers excellent customer service. On a recent trip Chris called my third party warranty and arranged for the appropriate services to be covered. It was a zero headache and zero cost for me. More
I was extremely impressed by the professionalism of Daryn Harkins in sales and Jack Geier in finance. They both had a charismatic can-do attitude and intense focused attention to what I was needing that was Harkins in sales and Jack Geier in finance. They both had a charismatic can-do attitude and intense focused attention to what I was needing that was unlike my experiences st any other dealership. From the moment I first talked to Daryn on the phone to shaking Jack's hand and driving off with my Ford Sporttrac, I was already thinking about the day I'd be returning to trade the Sporttrac in for my next vehicle. Thanks. More
Excellent and friendly service. Jim worked real hard to get us the vehicle that we wanted and the price we could afford. Anthony was a pleasure to work with (not typical of Finance Members - past experien get us the vehicle that we wanted and the price we could afford. Anthony was a pleasure to work with (not typical of Finance Members - past experiences). All-in-all, a great atmosphere. Two thumbs up! More
Rich was wonderful to work with. He gave me everything I wanted and morein a sales person. He continued to search for exactly what I was looking for until I was happy. He was prompt, courtious and always a wanted and morein a sales person. He continued to search for exactly what I was looking for until I was happy. He was prompt, courtious and always available. I'd refer him to others looking for a new vehicle. More
Doing business with 5 Star Ford was a pleasure. Our Doing business with 5 Star Ford was a pleasure. Our sales associate was very informative and only showed us vehicles that matched exactly what we as Doing business with 5 Star Ford was a pleasure. Our sales associate was very informative and only showed us vehicles that matched exactly what we asked for. We were dealt with honestly and fairly. We never felt "pressured" to make a deal which is something new in my experience with car dealorships. In the end we found the exact truck we wanted at a great price. 5 star earned my repeat business and a recommendation to all of my friends and associates. More
I have purchased seven vehicles since 1999 from Five Star Ford and specifically dealt with Marissa on six of those. Whan buying a car I always look to Five Star and specifically Marissa. I would say she is a Ford and specifically dealt with Marissa on six of those. Whan buying a car I always look to Five Star and specifically Marissa. I would say she is a valuable asset to there business. I have referred family and friends, Marissa, always gets them taken care of and makes sure to have a great relationship with her customers. When I buy a vehicle from Marissa I never feel as if I have been hoodwinked and I have never felt buyer's remorse. In conclusion, as long as Marissa is with Five Star Ford they will be the first and only dealer I consult for my transportation needs. More
I would recommend 5 star ford to anyone interested in a ford.I got a fair value on my trades and a great price on my new truck.Robert Wood was extremely knowledgeable about my new truck he was very helpful ford.I got a fair value on my trades and a great price on my new truck.Robert Wood was extremely knowledgeable about my new truck he was very helpful and willing to do what ever it takes to keep you happy as a customer. More
The staff at Five Star Ford go above and beyond in customer service. I have been to many dealers and can honestly say this dealership is clearly the best. They offered me the best price and explaine customer service. I have been to many dealers and can honestly say this dealership is clearly the best. They offered me the best price and explained why it was the best and how the outcome would be with other options. They ensured I recieved all discounts and promotions I could qualify for. They are honest and they WILL work with you. If you are in the market for a new car make it a Ford, not only did they NOT take a government bailout, they are a strong company and they are American. Buy a Ford and buy it from Five Star Ford! More
I walked my salesman to death and she stayed late and made sure I got an amazing deal. My wife and I were very pleased with the whole process. The deal we got was amazing and we are hooked. I have neve made sure I got an amazing deal. My wife and I were very pleased with the whole process. The deal we got was amazing and we are hooked. I have never owned a FORD before but the service, professionalism, friendliness and helpful attitude really made this a very pleasant experience. More
We just completed our fourth purchase from Five Star Ford and Marisa Thompson. It could not have gone any smoother. Marisa ensures that everything is handled from beginning to end. Everyone from make-read and Marisa Thompson. It could not have gone any smoother. Marisa ensures that everything is handled from beginning to end. Everyone from make-ready through finaning made sure our needs were met or exceeded. I look forward to working with Marisa and the Five Star team on my next Ford purchase. More