Five Star Ford

Andrea was very helpful throughout the whole process. She was able to find us a loaner car when it was found that the sway bar had failed. She promptly called us with status updates and provided us with ver was able to find us a loaner car when it was found that the sway bar had failed. She promptly called us with status updates and provided us with very detailed information every step of the way. More

I was very pleased with the professional yet friendly service I received. Both Justin and Mo made sure I left there happy. I felt that they were very informative with any question that I asked. I did service I received. Both Justin and Mo made sure I left there happy. I felt that they were very informative with any question that I asked. I did notice that all the employee's seem to like working there. They seemed happy to be there. More

I went in for service. Was met promply. My info was taken quickly and I was told that due to a large numer of customers ahead of me it would take about 2 hours. In about 2 hours, I was notified that m taken quickly and I was told that due to a large numer of customers ahead of me it would take about 2 hours. In about 2 hours, I was notified that my car was ready, I paid and left. I have no problems and was completely satisfied. More

I had to have my 2010 Ford Fusion Hybrid towed into the dealership because it would not start. John was very helpful to me in the entire experience and kept me informed on the status of my car while I was dealership because it would not start. John was very helpful to me in the entire experience and kept me informed on the status of my car while I was out of town. We were getting ready to go on our first road trip in the Fusion Hybrid when this happened and that was very disappointing. Unfortunately, we still don't know what caused the problem that required the car to be towed into the dealership. More

I bought my 09 F150 at in Billingsly Ford in Ardmore Oklahoma (an excellent dealership as well) but I live in Ft Worth so I have had it serviced at 5 Star. James Hopkins is my service rep and he is fri Oklahoma (an excellent dealership as well) but I live in Ft Worth so I have had it serviced at 5 Star. James Hopkins is my service rep and he is friendly, courteous, and knowledgible. The work is done correctly and on time. Every person that I have come into contact with at 5 Star does a fantastic job. I recommend 5 Star to all my friends and I absolutely will not take my truck anywhere else. More

Dealing with 5-Star and Jim Rich was a great experience. The customer truly does come first at their dealership. I will buy another vehicle there and send my friends there. I was never pressured and alway The customer truly does come first at their dealership. I will buy another vehicle there and send my friends there. I was never pressured and always made to feel welcomed. Pricing and finance was very straight forward and simple to understand. The attitude of the entire dealership was very professional, and at the same time very friendly. I was very excited about my purchase. More

Odie is extremely knowledgeable and most courteous. He often anticipates our needs and offers most helpful and very accurate solutions to our service needs. He leaves no stones unturned. After 1 F150 and often anticipates our needs and offers most helpful and very accurate solutions to our service needs. He leaves no stones unturned. After 1 F150 and 3 F250's as well as the Flex, there is no other service department or service advisor I would change to. More

Five Star Ford is fantastic! The salespeople are courteous and attentive but not overbearing. They helped select what I wanted in my new truck and even though they didn't exactly what I desired on t courteous and attentive but not overbearing. They helped select what I wanted in my new truck and even though they didn't exactly what I desired on the lot, they found one and had it ready the next day. A technical specialist showed me how to use my navigational system and invited me to a training session to learn all the features of my truck's technology. The financing department was helpful, courteous and friendly. They gave me a reasonable value on my trade-in and offered me a deal at a good price. I couldn't be happier with my purchasing experience and plan to return when I need another vehicle. I give Five Star a genuine five star rating! More

I have purchased several cars in my lifetime. I can honestly say this was this best dealership experience I have had to date. Kudos to Jeff Smith and Shawn Maples. They were awesome! They provided a honestly say this was this best dealership experience I have had to date. Kudos to Jeff Smith and Shawn Maples. They were awesome! They provided a truly pleasant customer experience. Paul Pendergraf More

Not my first new vehicle but by far my best new vehicle buying experience. I spoke with Rick Dike at Five Star Ford about a new Ford F150 and the options I wanted. He couldn’t find exactly what I wanted bu buying experience. I spoke with Rick Dike at Five Star Ford about a new Ford F150 and the options I wanted. He couldn’t find exactly what I wanted but said he would order it for me. I got the exact truck I wanted at a deal that was even better than I hoped for. Thanks Rick Dike and Five Star Ford. More