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Five Star Ford

North Richland Hills, TX

4.9
8,580 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members ...
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,580 reviews

July 09, 2010

Mr. Deger was amazing. I traded in my mustang in with a very heavy heart, Mr Deger relized this and did his best to help me out. Mr. Deger and his finacial team helped me get approved for a loan and give m More

by scout2182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Deger, David Deger
July 08, 2010

Everything was great. the only negative thing I can say is: The car has to be there to be in line. We brought the vehicle up there on Monday and was number 37 in line. It was not worked on until Thursday. More

by stanandnila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
July 08, 2010

I ordered a New 2011 Mustang GT, which was on QA hold for almost 60 days. Reed was very helpful in checking on the vehicle and trying to get a delivery date. I am finally getting my car today. Everyone has b More

by stanandnila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reed Harmon
July 08, 2010

Felt like they gave me a good deal and were honest with me. AaaaaaaaaaaaaaasaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa More

by Bryanrippee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell, Lee Clantom
July 07, 2010

Great experience, extremely professional, friendly and most important they listened. They new exactly what we wanted and delivered the goods.... excellent all round service. Finance department did a grea More

by VicJen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Goodwin and Reid
July 02, 2010

I chose this dealership over a local one, initially I went in to just look at what was in stock. I already had in mind what I wanted, I was greeted be Enrique and I must say he was a big reason in making More

by a_cent11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique DelaRosa
July 02, 2010

I was impressed with Joe's anwers and his helpfulness. Joe was not pushy, but easy going and polite. He was concerned about our comfort aw well as our desire for a good sale. He is a good salesman and w More

by 7803fore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ballew
July 01, 2010

This was the best experience that I have ever had buying a new vehicle. I appreciate it that upper management was involved in getting me to a long time sales person/employee of the company who handled this More

by hartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
June 26, 2010

June 2010: After test driving a vehicle on Thursday I went home and sent Rick an offer via e-mail. Rick responded quickly and I accepted his counter offer that evening. On Saturday I purchased a 2010 Fus More

by tom.hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
June 24, 2010

I would recommend not only Five Star Ford, but Jim Rich as the "go-to-guy" for new car sales. We had visited Grapevine Ford before and were turned off by their pushiness and arrogance. We love that there More

by 69stang71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rich, Jim Rich
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