
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,580 reviews
In all my years (and this many), I have never met such a nice, friendly, helpful, and non-pushy salesman. He is also backed up by a very friendly and professional financial staff. I will recommend him and 5 nice, friendly, helpful, and non-pushy salesman. He is also backed up by a very friendly and professional financial staff. I will recommend him and 5-star ford to my friends, and will come back if the need arises, without hesitation. More
Rick and 5 Star Ford made this the most enjoyable experience in buying a truck that I have ever had. Everyone made me feel like I was a very special customer and "number 1" I would always recommend 5 experience in buying a truck that I have ever had. Everyone made me feel like I was a very special customer and "number 1" I would always recommend 5 Star Ford to my friends! All my questions were answered in a ffiendly and concise way without making the question seem trivial. More
I have bought auto from this dealership in the past and would definately reccomend this dealership to anyone. I traded in a 2007 Avalon Limited for a F-150 crew cab and the sales person and the finance pe would definately reccomend this dealership to anyone. I traded in a 2007 Avalon Limited for a F-150 crew cab and the sales person and the finance person were very helpful. Based on my experience with Five Star I will be having all my services performed there as in the past. This dealership is very customer oriented and very easy to work with. And if the need ever arises again in that I need another auto I will buy from them. More
This is the second car we have bought from Diron. He always makes the process very painfree. The first car my daughter and I bought and she loved her new mustange. The second car was a new Mustang GT always makes the process very painfree. The first car my daughter and I bought and she loved her new mustange. The second car was a new Mustang GT for my husband. He wanted very specifics items on his car and the dealership found him the car plus was able to work a deal to the price point he wanted. Overall the dealership is excellent, friendly and goes above and beyond what most would do. I would recommend this dealership to family or friends. My husband and I had an great experience and he was able to purchase the exact car he wanted. More
I had a great experience at the dealership. We found a vehicle fairly quickly and then got down to business wth the paperwork. There was a large selection to choose from also. The process to get the loan vehicle fairly quickly and then got down to business wth the paperwork. There was a large selection to choose from also. The process to get the loan and sale complete was not very long. We would definitely go back in the future and recommend this dealership to others. More
all went smoothly, everyone attentive, Justin explained finances and features clearly, even though it was late. The car had to be ordered from another dealership and Justin went out of his way to make that finances and features clearly, even though it was late. The car had to be ordered from another dealership and Justin went out of his way to make that happen so we could leave with our new car.Another wonderful service is the continuing education on the sync. More
The entire experience was great! I am especially impressed with the friendliness of everyone at the dealership as I was always met immediately and escorted to Rick Dike's office. Everything was done impressed with the friendliness of everyone at the dealership as I was always met immediately and escorted to Rick Dike's office. Everything was done in a courteous manner and I never felt pressured as has happened in the past at other dealers. A fair deal with courteous employees. More
I had to have my car serviced at the Ford dealeer in Colorado Springs due to profuse water overflow and odor in the water (I thought was transmission fluid, but turned out to be antifreeze). They flush Colorado Springs due to profuse water overflow and odor in the water (I thought was transmission fluid, but turned out to be antifreeze). They flushed the cooling system because cooland light came on and replace radiator cap. This problem noted as I started up the mountain, Pikes Peak, and I had to tiurn around and seek help. Maybe this was because I was not using my car - the AC- correctly. But I returned to mountain after the service and brief instruction on how to use the AC when car is under stress, and we enjoyed a nice trip up and down. And no further like incidents on the trip (2200mi). Other problem: first day out tried to turn on headlights, automatic switch for headlights,did not work (and still doesn't). Dash lights would not come on, and CD player did not work (but radio did). I mentioned this problem at the Ford Dealer in Colorado Springs and we had dash lights and CD music thereafter. So, where I was initially happy with service received, although susp[icious at the rapid service because that is my nature, I believed I had received careless service when I ran into the above problems. The service people and other personnel at Five Star Ford were just as courteous and nice and helpful as possible' I had received what I thought was good service from Five Star before, reason for my return, and will probably use Five Star Ford again. Grace Proctor More
great customer service, out in a timely manner and everyone was very professional. I will continue to get all my sevice done at 5 Star Ford. 5 star service for 5 Star Ford. I will recommend your deal everyone was very professional. I will continue to get all my sevice done at 5 Star Ford. 5 star service for 5 Star Ford. I will recommend your dealer for sales and service to all my friends and family. Thanks, Steve Stehlik More
Reid Harmon was very helpful. He took care of my every needs. I special ordered a 2011 Mustang GT and during the long wait, he kept me informed on what was going on with the vehicle. I have purchased 3 v needs. I special ordered a 2011 Mustang GT and during the long wait, he kept me informed on what was going on with the vehicle. I have purchased 3 vehicles from Five Star Ford and Reid Harmon and I will also purchase my next vehicle there. Stan Blakeney More