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Five Star Ford

North Richland Hills, TX

4.9
8,580 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,580 reviews

July 31, 2010

This was my fourth vehicle I have purchase from this dealership. Of those I have purchased two new F-150's from David Deger. Both times he has more than gone out of his way to make sure everything went More

by mikew57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Deger, David Deger
July 31, 2010

I made a long distance purchase of a preowned truck via the internet from Nashville, TN. Melvin Seibel did an excellent job of accurately describing the vehicle and its condition. There were no surprises More

by mark wiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melvin Seibel
July 30, 2010

It was the first time that I have ever bought a new truck that I had a great experience. Everyone was friendly and so helpful. They made me feel comfortable and not nervous. Being a single mom with two ki More

by vicki1118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Odom
July 30, 2010

The experience and knowledge that Jason Howell brought to this sale was extraordinary. From the minute we were greeted in the parking lot when we first arrived to sitting in the sales department - all was a More

by dmdarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell
July 28, 2010

I went for a car wash 2 days after I bought my car which they offered for free. They did pretty good service. I thought they don't even remember my name but they did they offered me great service even after More

by NoriEswari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Carlos Hernandez
July 28, 2010

My family and I have purchased 8 new cars from Five Star Ford and Mark Lancaster has sold us the last 4. We never have to haggle on price or trade in. We get a fair price on everything. He and 5 Star mak More

by txag1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Mark Lancaster
July 27, 2010

We have purchased four vehicles from Marisa Thompson at Five Star Ford and the experience has been exceptional each time. It's not just the great attitude but truely great experience. Every person we talk More

by csmcendree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson
July 24, 2010

I am from Missouri. I knew what I wanted and how much I would pay for the vehicle. I called 5 star ford while I was at a conference in Dallas because I saw huge dealerships and thought I would compare pri More

by Duckhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert wood
July 24, 2010

We (hubby & I) went to many dealers and looked at many vehicles. There are dealers that I WILL NEVER return to because of their attitudes. Not so with 5 Star. The staff was knowledgeable and courteous. If More

by lcfish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kennemer
July 23, 2010

James was excellent. Bob in finance was also excellent. Very pleased about the whole process. Will definitely recommend others. The dealership had a very good inventory to choose from. I was not forced i More

by mpetrosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tipton
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