
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was my fourth vehicle I have purchase from this dealership. Of those I have purchased two new F-150's from David Deger. Both times he has more than gone out of his way to make sure everything went dealership. Of those I have purchased two new F-150's from David Deger. Both times he has more than gone out of his way to make sure everything went smooth. He always took the time to make sure I got the best deal that fit me and has always followed up after the sale to make sure I was happy with the purchase. More
I made a long distance purchase of a preowned truck via the internet from Nashville, TN. Melvin Seibel did an excellent job of accurately describing the vehicle and its condition. There were no surprises the internet from Nashville, TN. Melvin Seibel did an excellent job of accurately describing the vehicle and its condition. There were no surprises when I arrived to pick it up. Everything was handled quickly, correctly, and professionally. I greatly enjoyed working with Five Star Ford. Thanks. Mark More
It was the first time that I have ever bought a new truck that I had a great experience. Everyone was friendly and so helpful. They made me feel comfortable and not nervous. Being a single mom with two ki that I had a great experience. Everyone was friendly and so helpful. They made me feel comfortable and not nervous. Being a single mom with two kids you can't afford to make a wrong choice in vehicles. And you don't want to feel like you are being taken advantage of. I never felt that. They did a wonderful job helping me and they will never know how much that meant. I have told everyone I know how great they are and Jay is a wonderful salesman and very helpful. I had never had a manager call to make sure everything was going smooth. Your a great dealership. Thank you so much the girls and I love the truck. More
The experience and knowledge that Jason Howell brought to this sale was extraordinary. From the minute we were greeted in the parking lot when we first arrived to sitting in the sales department - all was a this sale was extraordinary. From the minute we were greeted in the parking lot when we first arrived to sitting in the sales department - all was a great experience. Jason was the "glue" that made it all work. He showed incredible patience with my husband who has some health problems, but still desires to make the best deal possible. The extra phone calls, the explanations, the answers to every question were givven honestly, and we felt Jason was very intrested in us and in making the sale work for us. I will certainly recommend Five Star Ford to all our friends and family. More
I went for a car wash 2 days after I bought my car which they offered for free. They did pretty good service. I thought they don't even remember my name but they did they offered me great service even after they offered for free. They did pretty good service. I thought they don't even remember my name but they did they offered me great service even after the purchase. >> Great reception. >> Very nice response. >> Great service More
My family and I have purchased 8 new cars from Five Star Ford and Mark Lancaster has sold us the last 4. We never have to haggle on price or trade in. We get a fair price on everything. He and 5 Star mak Ford and Mark Lancaster has sold us the last 4. We never have to haggle on price or trade in. We get a fair price on everything. He and 5 Star make buying a new car easy and affordable! I can't wait until we need another! More
We have purchased four vehicles from Marisa Thompson at Five Star Ford and the experience has been exceptional each time. It's not just the great attitude but truely great experience. Every person we talk Five Star Ford and the experience has been exceptional each time. It's not just the great attitude but truely great experience. Every person we talk to were exceptional. Each time we purchased a vehicle, Marisa makes it better then the last time we purchased. I don't know how she does it. Thanks Marisa and all the staff at Five Star Ford in North Richland Hills. More
I am from Missouri. I knew what I wanted and how much I would pay for the vehicle. I called 5 star ford while I was at a conference in Dallas because I saw huge dealerships and thought I would compare pri would pay for the vehicle. I called 5 star ford while I was at a conference in Dallas because I saw huge dealerships and thought I would compare prices. Without ever going to the dealership I called and talked to robert wood. He was extremely helpful. He did not play any games during our discussions. He listened to what I wanted and gave me his best price right up front. He helped step by step in getting the financing thru ford since I was busy at a conference. He delivered the vehicle and went over each and every feature. He called to make sure that I did not have any problems driving home!!! My experience was so positive that I will go to 5 star ford first, next time I am in the market! 5 star ford ROCKS!!! More
We (hubby & I) went to many dealers and looked at many vehicles. There are dealers that I WILL NEVER return to because of their attitudes. Not so with 5 Star. The staff was knowledgeable and courteous. If vehicles. There are dealers that I WILL NEVER return to because of their attitudes. Not so with 5 Star. The staff was knowledgeable and courteous. If Mike didn't know the answer to a question right away, he found the answer in record time and got back to us PRONTO. (I can come up with some very unusual questions.) He explained everything, every step of the way and made our experience easy. We don't buy vehicles often (does anyone?) and our experience with other dealers made us wary but Mike made it almost enjoyable. (As enjoyable as 1)looking for a new car outdoors in the Texas in the summer heat can be and 2)spending that kind of $$ can be!) Mike took care of everything for us and made sure we got everything taken care of on MY timeline. All in all, if I had to do it over again, I wouldn't change a thing other than to 1) win the lottery first and 2)do it in the winter! Mike if you're willing to wait awhile....our next vehicle will be purchased from you, too. More
James was excellent. Bob in finance was also excellent. Very pleased about the whole process. Will definitely recommend others. The dealership had a very good inventory to choose from. I was not forced i Very pleased about the whole process. Will definitely recommend others. The dealership had a very good inventory to choose from. I was not forced into any type of auto or pressured by sales into doing so. More