
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Alfred El-Darazi was very helpful and friendly. He is an expert with Ford vehicles. I will be back for my next car and will request Alfred El-Darazi. Thank you for your service. Sincerely, Susie Wood expert with Ford vehicles. I will be back for my next car and will request Alfred El-Darazi. Thank you for your service. Sincerely, Susie Wood More
We just purchased a 2013 Ford Focus from 5 Star Ford. My wife and I both agree it was the best, non pressure purchase experiences we have had. We didn't spend hours playing number games, Mark our salesman j wife and I both agree it was the best, non pressure purchase experiences we have had. We didn't spend hours playing number games, Mark our salesman just got a good deal for us. Thanks for a good experience. And yes I will be back. More
I purchased a vehicle about two years ago from Five Star, and my salesman then was Greg Foster. I have to say Greg's personallity remains the same. He made the experience pleasant and he obviously loves what and my salesman then was Greg Foster. I have to say Greg's personallity remains the same. He made the experience pleasant and he obviously loves what he does. I would recommend anyone to go to Five Star Ford and ask for Greg Foster. More
Aaron contacted us after we had filled out information online concerning prices of Ford Explorers Limited. We had been told by another dealership that the vehicle we wanted was not available anywhere and online concerning prices of Ford Explorers Limited. We had been told by another dealership that the vehicle we wanted was not available anywhere and were pushed to take what was on their lot. Aaron contacted us to see if we had purchased a vehicle, and I told him we had decided on a vehicle but it wasn't really what we wanted. He inquired as to exactly what we wanted and he told me he had access to 8 vehicles that fit the description and immediately emailed me window stickers. That was on a Saturday in September 2012, and we picked up our new Explorer that Thursday. We were very pleased with Aaron and his straight forward manner of dealing, namely giving us the best price possible the first time around, which by the way was a lot less than the dealer we had been working with. We were so happy with Aaron and Five Star, that we contacted him by email this week (February 2013) concerning an F150 Lariat. I told him what we wanted, he immediately emailed window stickers and prices. We returned to Five Star a day and a half later and picked up our new truck. Aaron and Five Star have made purchasing a vehicle virtually painless. We know we are getting the best price anywhere from a dealer that puts customers and service first. We will make that hour and a half drive anytime we want a new vehicle! More
We are a repeat customer of Alfred El-Darazi. Alfred is a great sale's man. He's so caring and understanding about meeting our needs in choosing the right vehicle for our families. Thank you so much Alfred f great sale's man. He's so caring and understanding about meeting our needs in choosing the right vehicle for our families. Thank you so much Alfred for making everything so easy for us. More
Our experience with Five Star Ford was outstanding. Lee Bates, our sales representative was very helpful and provided excellent customer service. We did not purchase a vehicle during our first visit to the Bates, our sales representative was very helpful and provided excellent customer service. We did not purchase a vehicle during our first visit to the dealership but returned due to the follow-up and personal attention Lee gave us. For the car we ended up purchasing, Lee and I worked out the entire deal through text messages as I was out of town on business and couldn't talk over the phone much. Lee's patience and personalized service was a big reason why we purchased a vehicle at this dealership. In addition to great customer service, we also paid a great price for the vehicle. I notified Lee of a big sale at another dealership and Five Star Ford was quick to offer a better price. Ultimately, we ended up paying a price far below dealer invoice for the new vehicle. Overall, our experience with Five Star Ford and Lee Bates was outstanding and we highly recommend this dealership for purchasing a new vehicle. More
Can't given high enough accolades for Jack and Aaron. They were the reasons we returned to Five Star Ford following a new vehicle purchase in January 2012. They were the reasons we returned to Five Star Ford following a new vehicle purchase in January 2012. More
I'm in sales myself and Hector is one of the best. I had done my research and knew what my budget could handle. We started with used cars,but I didn't see anything I liked.So we moved on to new cars.He had done my research and knew what my budget could handle. We started with used cars,but I didn't see anything I liked.So we moved on to new cars.Hector didn't pressure me to buy more than I could afford. He asked the right questions and showed me options that fit my needs.When it was time to negotiate the deal, things went very smoothly.I did want to check out a vehicle from another manufacturer. Hector and the sales manager respected my decision to do that. The other dealership did not begin to compare to Five Star Ford. The delivery went smoothly and I look forward to arranging my Sync lessons soon. Five Star Ford and Hector Cojulun made my car shopping experience a pleasant one. [and I don't like to shop] More
I have purchased many cars (used & new) in my lifetime and this purchase was by far the most simple and straight forward car buying experience. I wouldn't hesitate to buy another car from Five St lifetime and this purchase was by far the most simple and straight forward car buying experience. I wouldn't hesitate to buy another car from Five Star Ford if Justin was on board to guide me thru the many procedures involved in my decision making efforts. Many thanks Justin. More
This is the second vehicle we have bought from Five Star and we have enjoyed both experiences. Alfred El-Darazi was very helpful and followed up several times after the sale to make sure we were satified. and we have enjoyed both experiences. Alfred El-Darazi was very helpful and followed up several times after the sale to make sure we were satified. We look forward to returning to five star in the furture. Shannon Sifford More