
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I rate everything about our experience at Five Star as GREAT because of the courtesy, professionalism and helpfulness everyone exhibited. My wife and I were amazed at the way we were treated all the way t GREAT because of the courtesy, professionalism and helpfulness everyone exhibited. My wife and I were amazed at the way we were treated all the way though the sales and finance processes - no pressure but a lot of excellent information and help in making the choice of our new Ford Explorer. More
Jimmy was very knowledgeable and patient. I wasn't pushed into buying a vehicle. Service has been very good and stisfying. I would recomend, Jimmy to others. pushed into buying a vehicle. Service has been very good and stisfying. I would recomend, Jimmy to others. More
From the moment we met Jason, we were hooked. Then, when the first truck sold, we told him to look for us. Low and behold, Jason actually called us, told us about a Ford Ranger that had just been traded in the first truck sold, we told him to look for us. Low and behold, Jason actually called us, told us about a Ford Ranger that had just been traded in and then, helped us make the purchase. The dealership checked out the Ranger, put new rotars on the brakes, detailed the truck and we picked it up on 3/14/13. Great service, great pricing and great follow-up. We'll be back for our next Ford. Anne & Ralph Purpura More
Not the truck I wanted, but within the price perameters I put forth. I am looking forward to doint business with these same people in the future. put forth. I am looking forward to doint business with these same people in the future. More
Great effort on Rick Dike's part to find us a truck that we wanted. Everything was easy and no complications. I will recommend this dealer to anyone purchasing a new truck or car. that we wanted. Everything was easy and no complications. I will recommend this dealer to anyone purchasing a new truck or car. More
Very helpful finding the truck I was looking for. Rick was very helpful looking thru the huge inventory and assisted in showing me all the options and different models until I made a selection at a good p was very helpful looking thru the huge inventory and assisted in showing me all the options and different models until I made a selection at a good price. The finacing was effortless and the truck was cleaned and ready in a short time period. I look forward to recommending Rick Dike and the dealership to friends and co-workers. More
Dealership was clean and professional, as was Alfred. Alfred was patient and courteous. Althought it was late on arrival, all the staff were polite. Dealing with negotiations and taking the time to fin Alfred was patient and courteous. Althought it was late on arrival, all the staff were polite. Dealing with negotiations and taking the time to find a car that fulfulled my requirements was a smooth process. Will recommend this dealer for others who are considering purchasing a new car. Finance was also quick and easy and explained the process and expectations. More
very nice, not pushy and very honest about the payments and how much i could save for the future! with low apr that mike fought for us on 4.9% instead of 5.9% wow now that is honest! alfred was very patien and how much i could save for the future! with low apr that mike fought for us on 4.9% instead of 5.9% wow now that is honest! alfred was very patient with us and took us on three different car rides, the 2013 fusion and escape, but then my husband seen my dream car with a " red tag" for the same of a new car, but this is my dream car and with all the bells and wistles! i couldnt resist the 21,900 price tag which is amazing price! and im not "car poor" to have the car of my dreams! thanks guys. i really appreciate yall more than words can ever describe More
Had a great experience. The sales person " Jimmie Matthews" was very knowledgible and helpful throughout the process. I got vehicle I wanted at a reasonalble price. Matthews" was very knowledgible and helpful throughout the process. I got vehicle I wanted at a reasonalble price. More
Had met Rick Dike years ago, through my son who sold cars at 5 Star. I live 330 miles away in Amarillo. I ordered my Mustang over the phone from Rick. He notified me as the delivery date changed. On Feb. at 5 Star. I live 330 miles away in Amarillo. I ordered my Mustang over the phone from Rick. He notified me as the delivery date changed. On Feb. 19, Rick texted to say it was on a train passing through Mineola, Tx. Made plans to fly down the 23rd. Bought no refund ticket. RR pushed delivery from 22nd to 25th! Rick made arrangements to pick car up at RR yard on the 22nd. I picked up car on the 23rd! More