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Five Star Ford

North Richland Hills, TX

4.9
8,574 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,574 reviews

March 19, 2013

I rate everything about our experience at Five Star as GREAT because of the courtesy, professionalism and helpfulness everyone exhibited. My wife and I were amazed at the way we were treated all the way t More

by DennisHamlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Finance Rep - do not remember his name, but he was great too, Jeff Smith
March 19, 2013

Jimmy was very knowledgeable and patient. I wasn't pushed into buying a vehicle. Service has been very good and stisfying. I would recomend, Jimmy to others. More

by jaylansmith4312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Mathews
March 16, 2013

From the moment we met Jason, we were hooked. Then, when the first truck sold, we told him to look for us. Low and behold, Jason actually called us, told us about a Ford Ranger that had just been traded in More

by AnneandRalph
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 15, 2013

Not the truck I wanted, but within the price perameters I put forth. I am looking forward to doint business with these same people in the future. More

by dave_price
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Spencer Southwell, Randall Swindell
March 15, 2013

Great effort on Rick Dike's part to find us a truck that we wanted. Everything was easy and no complications. I will recommend this dealer to anyone purchasing a new truck or car. More

by swmize
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 13, 2013

Very helpful finding the truck I was looking for. Rick was very helpful looking thru the huge inventory and assisted in showing me all the options and different models until I made a selection at a good p More

by jarrclap
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 13, 2013

Dealership was clean and professional, as was Alfred. Alfred was patient and courteous. Althought it was late on arrival, all the staff were polite. Dealing with negotiations and taking the time to fin More

by xu2049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 12, 2013

very nice, not pushy and very honest about the payments and how much i could save for the future! with low apr that mike fought for us on 4.9% instead of 5.9% wow now that is honest! alfred was very patien More

by creedle1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 12, 2013

Had a great experience. The sales person " Jimmie Matthews" was very knowledgible and helpful throughout the process. I got vehicle I wanted at a reasonalble price. More

by briankemp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Mathews
March 12, 2013

Had met Rick Dike years ago, through my son who sold cars at 5 Star. I live 330 miles away in Amarillo. I ordered my Mustang over the phone from Rick. He notified me as the delivery date changed. On Feb. More

by Nortonball47
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
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