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Five Star Ford
North Richland Hills, TX
8,539 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,539 reviews
April 25, 2024
Our buy buying experience was flawless thanks to Salesman Rick Dike and David in Financial Department. Also a big shout out to Dylan who walked us through all the working parts on our new Expedition. All w Rick Dike and David in Financial Department. Also a big shout out to Dylan who walked us through all the working parts on our new Expedition. All were exceptional. More
by Freda
April 22, 2024
We have purchased vehicles from Alfred for 15 years and he makes buying a vehicle so easy. He treats us like family. We appreciate his help and his friendship. Thank you, Rick and Kecia he makes buying a vehicle so easy. He treats us like family. We appreciate his help and his friendship. Thank you, Rick and Kecia More
by Mrrooterrick
April 19, 2024
Lewis was great with us, kept us updated and informed of our bronco order, was patient and sweet to our 3 year old son. Just really all around great experience our bronco order, was patient and sweet to our 3 year old son. Just really all around great experience More
by Dodsonashtynb
April 19, 2024
Excellent service from both the dealership and especially Alfred El-Darazi. We have purchased several vehicles, all through Alfred and in each case he has gone above and beyond to make sure we were satisfied Alfred El-Darazi. We have purchased several vehicles, all through Alfred and in each case he has gone above and beyond to make sure we were satisfied. More
by Nosnah61
April 19, 2024
Darrin was superb! Thanks for a smooth and quick transaction. I love my 2024 F-150 Raptor. Thanks for a smooth and quick transaction. I love my 2024 F-150 Raptor. More
by Eusjro
Employees Worked With
April 19, 2024
Darrin was wonderful to deal with. Great communication and top-notch service every step of the way. Great communication and top-notch service every step of the way. More
by brandondiviney
Employees Worked With
April 16, 2024
My dealers helped me find exactly what i was looking for by explaining all the specs and giving me the best deal they could offer. by explaining all the specs and giving me the best deal they could offer. More
by nashbland
April 13, 2024
He made our first time buying a car at a dealership, very easy and very worth it. We will definitely come back to him for our next car. easy and very worth it. We will definitely come back to him for our next car. More
by Brittmixon07
Employees Worked With
April 12, 2024
I had a great experience at 5 star ford. Alfred found a way to make things happen and he continues to take care of me still. Alfred found a way to make things happen and he continues to take care of me still. More
by Adrian.kraft.24
April 11, 2024
Very nice , clean , helpful, and welcoming dealership would definitely recommend for first time buyers s ! would definitely recommend for first time buyers s ! More
by nandot04
Employees Worked With
