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Fitzgerald Subaru Rockville

Rockville, MD

2.6
128 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11407 Rockville Pike

Rockville, MD

20852

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Showing 128 reviews

June 19, 2013

Service staff berated me for scheduling my service too late (430pm) even though they are open until 7pm and it took less than 1 hour. I told them that I could come back another day but he said it was fine More

by mdrufus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ishmael
Jun 21, 2013 -

Fitzgerald Subaru Rockville responded

Thank you for making us aware. Could you please send us more details to socialmedia@fitzmall.com? We want to look into this for you.

June 03, 2013

This was by far the best experience I've had purchasing a vehicle. A true no-haggle dealership with great prices. My experience with Tom Redlack was excellent. He was very up front about the More

by hikelrw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Redlack, Tom Redlack
Jun 10, 2013 -

Fitzgerald Subaru Rockville responded

We are happy that Tom was able to help you out. Enjoy your new vehicle!

April 05, 2013

By far, my best car buying experience ever. Responsive individuals who thoroughly knew their cars and what service is all about. One short visit and a test drive and I was back the next evening to purchas More

by PaulGrimes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Shaver, Peter Zurkowski, and Tom, Tom Redlack , Jeff Shaver
March 23, 2013

Me and My wife's first experience buying a new car was at Fitzgerald Subaru on 3-17-2013. We decided to buy Subaru because simply they are the best in their class. Our sales man was Tom Redlack and he More

by samer2n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Redlack, Tom Redlack
January 15, 2013

Excellent dealership, excellent salesperson. We were needed to buy a new car around New Year's, but most Subaru dealers are closed on Sunday. Fitzgerald was open, called me back quickly, and had our mo More

by pchat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Constantin Wickramasinghe, Constantin Wickramasinghe
November 12, 2012

Outstanding service from Constantin. This was our second Forester and we are extremely happy with it. We recommend this particular dealership and Constantin in particular. More

by cduchida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Constantin Wickramsingh, Constantin Wickramasinghe
November 08, 2012

I am not one who enjoys buying a car. After a lot of research, we decided on a Subaru, and for our first look at them went to Fitzgerald's White Flint location. Constantin Wickramasinghe was the sales r More

by ForesterBobM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Constantin Wickramasinghe, Paul, Constantin Wickramasinghe
October 18, 2012

I was not looking forward to going through the process of buying a new car. I walked into Fitzgerald Subaru and was approached by Constantin who offered to help me. He made the entire buying experience a rea More

by kstakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Constantin Wickramasinghe, Constantin Wickramasinghe
September 08, 2012

Mark was a laid back, low pressure salesman that was quick to answer our questions. He worked hard to find the car that we wanted, which had to be ordered. We were pleased with our experience with mark More

by Largebjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark manzenero
Sep 11, 2012 -

Fitzgerald Subaru Rockville responded

Thank you for visiting Fitzgerald and taking the time to post your experience. We will let Mark know that you commented. Thanks again for your business.

August 16, 2012

Hussein was friendly, frank and straightforward. He offerred the best price without haggling much. Overall very good experience. I would recommend it to my friends and family. More

by vinay.nag.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussein
Aug 21, 2012 -

Fitzgerald Subaru Rockville responded

Thank you for posting and for allowing us the opportunity to earn your business. Enjoy your new vehicle! Thanks, Greg Lewis Gen. Sales Manager

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