Fitzgerald Genesis of Clearwater

Very disappointed with my experience at Fitzgerald Genesis. My blinker stopped working, and despite having a 60,000-mile warranty, I was told the headlamp was not covered because they claimed there wa Genesis. My blinker stopped working, and despite having a 60,000-mile warranty, I was told the headlamp was not covered because they claimed there was a crack that was not visible to the naked eye. A week later, the headlamp had accumulated so much condensation that I was concerned it could cause further electrical problems. I brought the vehicle back to Fitzgerald, expecting them to address the issue, but I was told they would not remove the condensation and that there was nothing they could do. This has been extremely frustrating and disappointing, especially for a dealership representing Genesis. I expected better customer service and support from a dealership when I have a warranty. I’m all set with Fitzgerald Genesis. When it’s time for my next vehicle, I’ll be taking my business elsewhere. More

Philip in sales was absolutely amazing and walking me through the buying process. It had been 20 years since I had purchased a new vehicle and he was very patient and kind and honest and helped me throug through the buying process. It had been 20 years since I had purchased a new vehicle and he was very patient and kind and honest and helped me through the entire process and then days afterward checked on me a couple of times just to make sure everything was going very well. Highly recommend Philip and this dealership. More