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First Hyundai

North Attleboro, MA

3.6
1,356 Reviews
First Hyundai is part of First Auto Group, owned and operated by the Ruggiero family of North Attleboro, Massachusetts. We sell and service Brand New and Certified Pre-Owned Hyundai's as well as quality pre-owned models. We are the #1 Certified Pre-Owned Hyundai dealership in the North East and #5 in the United States. Our pricing is transparent and competitive in the interest of selling in volume. All of our customers who purchase a vehicle from us are enrolled in our "First For Life" Rewards Program. When you maintain your vehicle with us, you receive a lifetime engine guarantee, complimentary Oil Changes, Tire Rotations, Wiper Blades, Inspection Stickers, and much more. We're setting a new standard and look forward to meeting you and earning your trust.
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270 E Washington St

North Attleboro, MA

02760

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Showing 1,356 reviews

October 04, 2023

Service is terrible and service telephone operator is rude. They wanted me to wait 3-4 weeks to have my car checked because the engine light went on. Took it elsewhere and found the thermostat to be bad More

by rlavoie228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rod Franey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaulder Good
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

Purchase a new car from first Hyundai worst experience, sales person was working with 3 clients at same time. While other sales staff was doing nothing. All day process to purchase a car With 80% Dow pa More

by mluis64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know his name
Sep 26, 2023 -

First Hyundai responded

Based on the code that was in the system, the diagnostics determined the column was the recommended repair. If another dealer was able to correct it with another method, we are pleased to hear that. Our intent was certainly to give you an accurate diagnosis and based on the outline in which we used to determine the failure the column was the correct repair. Mark Lacallaide, Service Manager

September 06, 2023

Gave me a quote for work on my eps system that ended up being 1800 dollars more than another Hyundai dealer because they are inexperienced and perhaps not very knowledgeable. More

by dlchenot208
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
September 03, 2023

They seem like a helpful dealership, they were friendly, I have not purchased yet so I can't say too much More

by hhebert7
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kaulder Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

I was interested in the 2019 Hyundai Sonata Sport they advertised and would have purchased it. However, after 2 separate attempts with no response from the dealer I assumed they didn't want my business! More

by nfjames2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nobody
October 23, 2022

This is not only the worst car dealership I have ever dealt with - it is the WORST business. The staff is rude, the service is horrible and NO ONE there is at all helpful. My 4 year old car has a check More

by Stacey
Recommend Dealer
No
Employees Worked With
I am not sure who I spoke with
October 20, 2022

I just recently bought a car from David excellent service all around. I figured if I’m starting over again. This is the perfect place to do it. I highly recommend him and the dealership. More

by eroever71@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2022

I was in a predicament with a car and mark in service started the ball rolling and hooked me up with David in sales which helped through a stressful experience with a car and provided honest .genuine sup More

by Maryp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lacaillade
May 18, 2022

Wasn’t going to go back, but my salesman Chris young was still there, he’s the best ever! So sweet looks out for anyone buying a car from him! Outstanding . He takes car of his customers ! Bought 2016 Jeep More

by kcorcoran1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Young
April 23, 2022

Everyone there is always helpful and pleasant Dave Sacco was awesome through the transaction. And answered all my questions efficiently. More

by Nance1387
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.