First Hyundai

Great customer service They really listen and no games. They were patient with me and not pushy but helpful. Derek made the buying experience easy and everyone else was frie They really listen and no games. They were patient with me and not pushy but helpful. Derek made the buying experience easy and everyone else was friendly and helpful. I highly recommend them. More

WORST SERVICE ever after you done purchasing the car w/ them Worst customer service ever. We bought a brand new Hyundai sonata from First Hyundai in North Attleboro. All reps where all over us when we showed in Worst customer service ever. We bought a brand new Hyundai sonata from First Hyundai in North Attleboro. All reps where all over us when we showed interest buying the car. Issue started once we already purchased the car and after that no response from the customer service. We have unwanted maintenance package worth of ~ $500 on our loan which we asked them to take it off and they told us they will do it but every month we check the statement, it still there and when we call, they "Anthony" said he will do and it will reflect in our next statement. Its been year since we bought the car and it's still there. We have been calling the north Attleboro store and we haven't been gotten hold of single person not from sales, nor from finance yet, left so many voice mails and no one has reached out to us. Front desk person, hung up on us multiple time when we call them. It has been completely unprofessional and rude staff we have come across as they don't care about the customer relationship once they sold the car. We have been extremely disappointed with them and i would not commend anyone to buy the car from them. Right now our 500 dollars are stuck with them which they are refusing to take it off from our loan amount. We don't have any choice but to switch our loan to different company. VERY DISAPPOINTING. More

New Car review Everyone was very very nice. I will definately recommend to friends. From the moment I walked in I never felt pressured as you usually do with sales Everyone was very very nice. I will definately recommend to friends. From the moment I walked in I never felt pressured as you usually do with sales people and they were very understanding when I said needed to talk things over with my husband before any final decision was made. More

Check all fees Fees not disclosed up front right to accept or refuse a service not given Sales person was very nice Finance another story charged $199 Vin Etching b Fees not disclosed up front right to accept or refuse a service not given Sales person was very nice Finance another story charged $199 Vin Etching but never revealed I didn't have to accept was disturbed when I questioned a $395 Doc fee for a cash sale. Told me disclosure of Doc fee was sales persons job when I asked my salesman he said they are discouraged from revealing this information, but did say I had the right to refuse etching, he was kind enough to talk to his manager and the charge was taken off. They fumbled my registration, numbers were scratched out and changed after I signed, just don't like business practices. Always ask bottom price including all fees before negotiationing the price of your car I feel this right was taken from me by First Hyundai when they failed to give all fees up front. More

Buying a car With so many cars out there today there are a lot of choices. My husband drove into First Hyundai after seeing them online. We were not specifically l With so many cars out there today there are a lot of choices. My husband drove into First Hyundai after seeing them online. We were not specifically looking for this brand, however our daughter has one and loves it. We ended up getting an Elantra due to the amount of driving we do and the gas mileage. We have had the car almost two weeks now and we are loving it. Allan listened to our needs and helped us to find what fit us best. Pat the manager was great to work with as well. Our last car, which we still have, was bought new in 2006 and is still in great condition. Since we keep our cars for a long time we wanted something with a good warranty and service package. We look forward to working with First Hyundai for many years to come. More

great experience I highly recommend first hyundai. The dealer named Marvin who approached my father and I was very helpful and mostly very patient. My father being a f I highly recommend first hyundai. The dealer named Marvin who approached my father and I was very helpful and mostly very patient. My father being a former salesman was not the easiest person to sell a car to, and Marvin stood by us the whole 5+ hours we were there. The customer service level and environment all added to my pleasant experience. I left the dealership with confidence in my choice of car and I felt I got the best deal. I highly recommend first hyundai to anyone looking for a new or used car. More

Great price, polite and friendly process The first contact was with the quick responding Katrina, a helpful and cheery internet salesperson. Shawn was our salesman. He was friendly and helpfu The first contact was with the quick responding Katrina, a helpful and cheery internet salesperson. Shawn was our salesman. He was friendly and helpful. Lee, his Sales Manager, different from others with whom I spoke, was not overbearing, was a good listener and was fair-minded. Ghulam, a finance manager, explained everything thoroughly and was funny and very bright. The experience is great. I recommend this dealership. More

Great Experience Had Marvin as my salesman, honest and informative. The finance department worked for me to get me better rate. Definitely a good experience. Will sugg Had Marvin as my salesman, honest and informative. The finance department worked for me to get me better rate. Definitely a good experience. Will suggest First Hyundai. More

Nice Guy I don't like buying cars but Marvin Wells made it very easy. he helped me understand what I was getting into and made me less anxious about the proces I don't like buying cars but Marvin Wells made it very easy. he helped me understand what I was getting into and made me less anxious about the process. very nice guy More

Insurance agent Marvin was great!! Made is possible for me to drive home my Sonata 4 hours after my test drive! Definitely going back to see Marvin for my next car! Marvin was great!! Made is possible for me to drive home my Sonata 4 hours after my test drive! Definitely going back to see Marvin for my next car! More