First Ford
Fall River, MA
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373 Reviews of First Ford
My first experience buying a truck with them Hello, We worked with sales manager Rob and sales associate Walter. Rob and Walter are top notch guy! Trues professionals throughout the proces Hello, We worked with sales manager Rob and sales associate Walter. Rob and Walter are top notch guy! Trues professionals throughout the process. Jason?? the financial manager worked after closing so that I could take the truck home that night! Great customer service! I highly recommend stopping by and seeing what they can do for you. -BRIAN More
Buying a new car is never easy. First Ford made it EASY!! Rob McMahon was attentive, put my wife and I at ease. He was very knowledgeable about the "Escape" and went over everything including the electronics Rob McMahon was attentive, put my wife and I at ease. He was very knowledgeable about the "Escape" and went over everything including the electronics as well as the mechanical. GOOD JOB!! More
Great Sales Crew The sales crew was warm friendly and knowledgeable. They answered our questions about the sale to our satisfaction. They informed us of the different The sales crew was warm friendly and knowledgeable. They answered our questions about the sale to our satisfaction. They informed us of the different programs available through Ford and their dealership. They were also helpful with some unforeseen service issues and our desire to up-fit the vehicle. The crew at First Ford does a 'Great" job overall and we would continue doing business there in the future. More
Excellent team effort to get a deal done. Located a Ford Truck at another dealership and did a swap to get the truck I wanted Truck at another dealership and did a swap to get the truck I wanted More
Dealership was very clean helpful good experience I was very clean got a full tank of gas and weight wasn’t long at allEveryone was very pleasant very clean got a full tank of gas and weight wasn’t long at allEveryone was very pleasant More
Received a warning on my dash regarding exhaust fluid system fault( vehicle is a 2014 f250 diesel). Message stated vehicle speed would be limited to 50mph in 50 miles. Talked to Nick at service desk and system fault( vehicle is a 2014 f250 diesel). Message stated vehicle speed would be limited to 50mph in 50 miles. Talked to Nick at service desk and took truck right in to dealership, within 24 hours I received a call saying vehicle was repaired and waiting to be picked up . Great service in timely manner. Thanks Nick More
Got the Truck I wanted Went in to get a F150 with crew cab, 3.5 ecoboost and a 6.5 ft bed. Very difficult to find one anywhere. Unfortunately the truck they got in wasn't wh Went in to get a F150 with crew cab, 3.5 ecoboost and a 6.5 ft bed. Very difficult to find one anywhere. Unfortunately the truck they got in wasn't what I wanted. They went into A-Team mode and worked diligently to make it right. I'm very impressed. I'm getting exactly what I wanted. The deal they made for me was incredible. I went to Ram and Chevy during the waiting and they couldn't touch it. I did a couple months of research and they made the best deal for me, I have no doubt. Kudos to Rob Rocha, Steve Day, Marc Gauthier and Jay Vasconcellos for making this happen. Thank you guys, you came through for me and I appreciate it. Hope you read this, I will definitely recommend you to anyone. More
I had a great experience. Straight forward, knowledgeable staff explained all my questions and got me a great deal. Will definately recommend others.looking forward to picking up my truck! knowledgeable staff explained all my questions and got me a great deal. Will definately recommend others.looking forward to picking up my truck! More
We came in to buy a 2016 Ford F350 platinum. The guys here really went above and beyond to make this deal work. There was cosmetic damage, that they fixed, they added a factory warranty, ceramic coated, here really went above and beyond to make this deal work. There was cosmetic damage, that they fixed, they added a factory warranty, ceramic coated, and got us phenomenal financing. They gave us what we wanted for our trade-in, making this the perfect deal. Roberto and Jay were nothing short of great! Thanks again, guys. More
Geat dealership Very friendly and professional staff, Rob was my sales associate and was very helpful. This was my 3rd vehicle from first ford and 2nd f150, it's an a Very friendly and professional staff, Rob was my sales associate and was very helpful. This was my 3rd vehicle from first ford and 2nd f150, it's an awesome vehicle, I highly recommend this dealership. VA More