First Ford

15k Ford for life maintenance package and inspection sticker I scheduled an appt for an inspection sticker and maintenance package for my Fusion. I received a reminder call and text prior to the appt. I dropped I scheduled an appt for an inspection sticker and maintenance package for my Fusion. I received a reminder call and text prior to the appt. I dropped the car off and revived a call when the work was complete. Everything was completed per the package details and the price quoted was the price I paid. Although the Ford for Life program is changing, I am grandfathered in and will continue to enjoy these benefits. Free inspection, lifetime warranty on the engine. More

Never again I had a deal in place for First Ford to buy out my Q5. In return i was leasing a new Ford Explorer. After all the paperwork was signed, they informed I had a deal in place for First Ford to buy out my Q5. In return i was leasing a new Ford Explorer. After all the paperwork was signed, they informed me that they needed to take my title, but that the owner "wasn't around" and no one in the building could sign my check. This was obviously unacceptable so i declined. They then wrote me an "IOU" and thought that would be acceptable form of payment. I told them to cancel the entire deal at which point they said maybe a controller can sign. The whole deal was an attempted scam and i will never use First again, nor will anyone i know. More

Happy customer After a bad experience that last a week and no results. Going to see Steve,Michelle and Jay at first ford was the best decision, they were professiona After a bad experience that last a week and no results. Going to see Steve,Michelle and Jay at first ford was the best decision, they were professional, Helpful and got the deal done. Thank u First Ford you definitely will have my business for future purchases More

Friendly, Professional & Efficient We bought a new F-150 Lariat. Lou, Rob, Mark, Jay and supporting staff were all very helpful as well as professional. It was a pleasure doing business We bought a new F-150 Lariat. Lou, Rob, Mark, Jay and supporting staff were all very helpful as well as professional. It was a pleasure doing business with them. More

Treat U like there own, Everyone treats you as if U were there own, they are patient in regards to asking questions. Everyone is friendly, It’s got a great vibe! Everyone treats you as if U were there own, they are patient in regards to asking questions. Everyone is friendly, It’s got a great vibe! More

Service Grate service all the time on my 2013 ford fusion that I take very good care of first ford takes care of my vehicle just as well. Thank You Grate service all the time on my 2013 ford fusion that I take very good care of first ford takes care of my vehicle just as well. Thank You More

I was WOWED! Tracy & Mitch have a great work chemistry and it shows me they are real people ! I can kid with them as well like I’m part of their family always a Tracy & Mitch have a great work chemistry and it shows me they are real people ! I can kid with them as well like I’m part of their family always a warm welcome. I brought my SUV for the works and Joe service tech advised Tracy I need some repairs done. I was shown the problem and given options . The Dealership is not the cheapest but I know I’ll be taken care of and it’s done right ! These three people at First Ford must never leave always be good them with out them . You will loose my business and others ! More

Service Had a 35,000 mile service done today Nick Petrangelo is my service advisor he is a super nice person he has worked with me on a few occasions and help Had a 35,000 mile service done today Nick Petrangelo is my service advisor he is a super nice person he has worked with me on a few occasions and helped me out More

Very good experience. First time visit for a Quick Lane oil change, tire rotation and multipoint inspection. Check in was quick. Customer waiting area was nice and Wi-Fi wa First time visit for a Quick Lane oil change, tire rotation and multipoint inspection. Check in was quick. Customer waiting area was nice and Wi-Fi was available. Service was completed in less time I was quoted. More

Excellent salesman Steve day I have bought 4 new cars there in 4 years..they work with you with pricing and trade .I was treated excellent by the sales team.the financing dept was I have bought 4 new cars there in 4 years..they work with you with pricing and trade .I was treated excellent by the sales team.the financing dept was awesome also.they really go the extra mile . More