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Firkins Chrysler Jeep Dodge Ram

Bradenton, FL

3.9
2,197 Reviews

2700 First Street

Bradenton, FL

34208

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2,197 Reviews of Firkins Chrysler Jeep Dodge Ram

April 17, 2021

The purchase was smooth and simple. The service done within the first year was crap. No body with half a brain tightens a oil pan screw down with an impact. Inexperienced mechs at best, at least for my More

by Hayes15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Degennaro
Apr 19, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We are very sorry to hear that you did not have a great service visit. Our Management team would like to reach out to you to further discuss your experience. If you could, please give me a call at 941-301-2587 or email me at atucker@firkins.com. Thank you. -Amanda

April 17, 2021

Very prompt and friendly. Got right on in and explained the problem to Service writer Who took care to understand. When finished he called and explained what was found and fixed. Picked up car and all dept More

by insuru2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Apr 19, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. We appreciate it and we look forward to seeing you at your next visit.

April 16, 2021

Great job in the body shop. Had some touch up done and it looks very nice. The staff were all friendly and the work done in a timely manner. Thank you More

by Gibdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at the desk, Bryan Moore
Apr 19, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for taking the time to let us know about your recent experience with our Collision Center. We appreciate it.

April 15, 2021

Always polite, knowledgeable and honest. Staff are very friendly and will go the extra mile. Their waiting area is clean and bright with coffee and snacks available. I’d recommend Firkins to everyone. More

by britlady44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray, Christine Sherer
Apr 15, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for leaving us a review. We appreciate it and we look forward to seeing you again.

April 14, 2021

First time buying a Jeep and going to Firkins was the greatest place to buy! Great customer service. Always about the customer and was never pressured to buy something I didn’t want! More

by eddie.adams45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Been a few years don’t remember who helped me but the whole team was great!
Apr 14, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Welcome to the Firkins family! We are very happy to hear that you had such a wonderful experienceand we look forward to a long time relationship with you and your family.

April 13, 2021

My First time having my Jeep serviced here and the experience was great. Richard was my Service person and he handled me with all due respect and courtesy. I highly recommend Firkins Service. More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Drewes
Apr 14, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for choosing Firkins and for leaving us this awesome review. We truly appreciate it and we look forward to assisting you with all of your future automotive needs.

April 11, 2021

Thank you to Matthew Steel for helping us buy our Jeep. He was knowledgeable, personable and helpful. We will definitely work with him in the future! More

by Stacie
Recommend Dealer
Yes
Employees Worked With
Matthew Steel
Apr 13, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Congratulations on your new vehicle. We are happy to hear you had a good experience. Thank you.

April 11, 2021

Great sales! In and out in no time! I just need to come back in when I’m not working and learning the new features! More

by ssjenkinson
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brett McCant
Apr 13, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for leaving us a 5-star review. Congratulations on your new vehicle.

April 10, 2021

If every dealership had a Joe Murray, everyone would use dealerships for service. He was so incredibly kind and honest. They fixed my Jeep with 1 hour of service - no upselling. And they kept me in the loop More

by rkcaskey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Apr 13, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We appreciate you choosing Firkins and we look forward to seeing you again.

April 10, 2021

Excellent service experience. Very happy with the service advisor. He knew what should have been done as far as service and made my visit enjoyable. More

by Jackson34211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Haluska
Apr 13, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We are happy to hear that you had an excellent experience. We truly appreciate it and we look forward to seeing you at your next visit.

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