Findlay Toyota - Service Center

Dealt with Ethan very professional very nice, Wait, time was very reasonable overall, a nice experience was very reasonable overall, a nice experience More

Payam needs to improve his after-sale customer service. I purchased an antenna cover but received a wrong size even though VIN was provided. So, I text Prayam to coordinate with service department manager I purchased an antenna cover but received a wrong size even though VIN was provided. So, I text Prayam to coordinate with service department manager to waive an installation fee because I have to travel back and forth just to pick up the item but he ignored my request. More

No trust in this dealership anymore tried to rip me off with 5000 worth of repairs that didn't exist with 5000 worth of repairs that didn't exist More

Good customer service, employee have excellent service, friendly a day good environment. Dealers are very clean. friendly a day good environment. Dealers are very clean. More

Jordan and the team are great but the follow through from the service dept did still not complete errors reported on the vehicle 1) Explained to Luis & Jordan the scuffed paint job on the top of the vehi the service dept did still not complete errors reported on the vehicle 1) Explained to Luis & Jordan the scuffed paint job on the top of the vehicle and after 2 attempts to bring in to service, still not fixed (don’t think is ok Jordan or Luis as falls on the team doing the actual work in the service shop with pictures to prove) 2) Still reverse camera sensor does not have a notification or warning sound so have multiple times hit items behind the vehicle (trashcans and bummed another vehicle) and this issue is still NOT fixed More

Great service and customer service. Great free refreshing drinks. Very cordial, and willing to help. Great free refreshing drinks. Very cordial, and willing to help. More

I was met promptly upon arrival! Check in was quick and friendly. The waiting area was clean and plenty of seating for all the guests. Check in was quick and friendly. The waiting area was clean and plenty of seating for all the guests. More

John and his whole staff is excellent and always so helpful. They always explain in detail. Very professional helpful. They always explain in detail. Very professional More

Waited 2 hours for my Oil change but my car runs so smooth now. Great service smooth now. Great service More

Thank you for Kyle, he was very helpful it took little longer than usual you but I’m happy longer than usual you but I’m happy More