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Findlay Toyota - Service Center

Henderson, NV

4.6
2,022 Reviews
Call Service Center (702) 566-2573

2,022 Reviews of Findlay Toyota - Service Center

Sort by
January 24, 2025

Very professional staff, answered all of our questions. I highly recommend Findlay Toyota. Thank you so much. More

by PPITTS3769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Day
Report | Print
Jan 24, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 24, 2025

Vince is a valuable asset to your company. He worked with us and Dez Johnston on our tires. Service techs for professional and timely. We’ve already told a couple of friends about our great ex More

by LCN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Argentine and Dez Johnston
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Jan 25, 2025 -

Findlay Toyota responded

Thank you for your wonderful feedback! We're grateful for your continued trust in Findlay Toyota and are pleased to hear that Dez and Vince provided you with exceptional service. Your satisfaction is our priority!

January 24, 2025

I have visited five times so far because of the noise coming from the car's wheels. Each time, after a long wait, they said it was fixed, but the problem still More

by Amirreza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Plott
3.0
This rating includes all reviews, with more weight given to recent reviews.
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January 23, 2025

Good help from staff, especially Brandon Snowden and the tire lady, Daz. I really appreciated their attention and advice. More

by POFESSORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daz
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Jan 23, 2025 -

Findlay Toyota responded

Thank you for feedback and mentioning Brandon Snowden and Daz in your review. I'm sure they both will be happy to know that they were able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

January 23, 2025

Emilio was great and the service was great . Really wish you would bring back the car wash.. More

by Hendersonryans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Findlay Toyota responded

Hello. Thank you for leaving your 5STAR review and for mentioning your Service Advisor Emilio, I'm sure he will be glad to know that his excellent customer service skills made a difference with your recent visit. Regarding your request to bring back our car wash service, Due to mandatory seasonal water restrictions Findlay Toyota unfortunately has discontinued all customer car wash services. Thank you again for your feedback and we look forward seeing you again soon. KThomas- Customer Service Specialist

January 23, 2025

Excellent service & communication. Great, responsive staff. Love the pick up and drop off service as well More

by GAIL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 23, 2025

Xavier Walker is exceptional. Always pleasant and helpful. Waiting in the facility is not a problem at all. Comfortable and clean. More

by HARVMARY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Findlay Toyota responded

Hello, Thank you for sharing your experience and for mentioning Xavier's name . Im sure he will be glad that he was able to exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know, K Thomas - Customer Relations Specialist

January 23, 2025

Very satisfied with service! I was met with a smile From Eric M. He described in detail, what needed to be done for my car and why. Eric is a positive addition to your busines More

by NLWILL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric M
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Jan 23, 2025 -

Findlay Toyota responded

Thank you for feedback and mentioning Eric in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

January 22, 2025

Excellent customer service. Richard is an asset to Toyota and does an amazing job taking care of me and my family More

by RSS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review and for mentioning your advisor Richard. I'm sure he will be glad to know that his efforts in providing you with a great service experience made a difference. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 22, 2025

Tanya was great! She came out to the service area and greeted me when I arrived. She explained everything that would be done on the car and gave me an approximate ETA More

by nvhoneybee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Reilly
Report | Print
Jan 23, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review and for mentioning Tanya. Im sure she will be glad to know that her efforts in providing you with a great service experience made a difference. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

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