Findlay Toyota - Service Center

Your service tech changed my punctured tire to new replacement tire, BUT they left a mess without cleaning tire wall left all sort of marks and dirts. Michela, service advisor was friendly and ni replacement tire, BUT they left a mess without cleaning tire wall left all sort of marks and dirts. Michela, service advisor was friendly and nice. More

Will was very friendly and informative. Very helpful and kept me informed of upcoming maintenance. Very helpful and kept me informed of upcoming maintenance. More

Eric was a pleasure to deal with. Eric kept me informed on my service request and followed up. Everything was was completed in the time frame he mentioned when I signed in. Eric kept me informed on my service request and followed up. Everything was was completed in the time frame he mentioned when I signed in. More

Have worked with service rep Phil Crabtree for 12’years. Always easy to schedule And receive service. Always easy to schedule And receive service. More

Support staff made the repair process easy. I had to leave vehicle overnight for a few days which helped me plan my days without the car possible. I had to leave vehicle overnight for a few days which helped me plan my days without the car possible. More

Excellent service always everyone is happy to help me. Friendly, courtesy and helpful and fast service Friendly, courtesy and helpful and fast service More

Shaun from service dept was professional and he had the truck ready within expected time. truck ready within expected time. More

She is very helpful (Makaila”Mak” Lourenco). Friendly.Nice to talk to. Explain every thing to me. Friendly.Nice to talk to. Explain every thing to me. More

Finley needs to service vehicles like they were their own cars. Not try and sell me on a front end alignment that needs to be done, when it didn’t need to be done. My other dealer doesn’t try and upsell me cars. Not try and sell me on a front end alignment that needs to be done, when it didn’t need to be done. My other dealer doesn’t try and upsell me on stuff I don’t need during warranty service. Also my car was sprayed with a black substance during service and no one looked at it prior to giving it to me, although I was told several times “your car looks great”. I also saw scratches on my paint close to were they were working for warranty service. I had to point them out. No one noticed my car had that damage. My issues were resolved, but my trust in Finley Toyota is gone. More

Excellent service as always. They are always timely and communicative. Will was great as always. They are always timely and communicative. Will was great as always. More