Findlay Toyota - Service Center

From the moment I pulled in the intake was courteous and the service was quick and efficient. the service was quick and efficient. More

Matt Stanley, your service advisor is the reason my family continues to have our Toyotas serviced at your facility. Even though we live closer to other Toyota dealers, it's worth it for us to have some family continues to have our Toyotas serviced at your facility. Even though we live closer to other Toyota dealers, it's worth it for us to have someone with Matt's professional experience, integrity, and sincere interest in whatever problems we have and an ability to always make us happy before we go. More

Smooth and efficient like usual. Great customer service, in and out of there in no time. Great customer service, in and out of there in no time. More

Always knowledgeable, friendly & professional Thank you kindly! A pleasure working with all of you & taking care of any concerns kindly! A pleasure working with all of you & taking care of any concerns More

Excellent customer service from the time you drop off the 🚗 until you leave. Phil Crabtree went over everything in detail and always is professional. I pay a little more at the dealership and my car history 🚗 until you leave. Phil Crabtree went over everything in detail and always is professional. I pay a little more at the dealership and my car history is always up to date. This Toyota is the finest vehicle I have ever owned. Well over 200,000 miles and it runs like the day I drive it home from the showroom. More

Jordan always is amaizing. Service quality and knowledge wise. Is like a Toyota in Japan Great service and customer attention to the best of best Service quality and knowledge wise. Is like a Toyota in Japan Great service and customer attention to the best of best More

Thank you for resolving my car issues in an ideal time frame. I will continue making future visits to this location. frame. I will continue making future visits to this location. More

The service was quick and very thorough. The service adviser was very helpful and the I enjoyed the online process they have to showcase any and all problems. The service adviser was very helpful and the I enjoyed the online process they have to showcase any and all problems. More

Findlay Toyota has been my preferred choice for servicing my Toyota vehicles due to their attentive staff. However, during my latest visit, I felt like an inconvenience when I requested prepaid services and my Toyota vehicles due to their attentive staff. However, during my latest visit, I felt like an inconvenience when I requested prepaid services and declined additional suggestions that turned out unnecessary. I encountered issues with obtaining information about my roadside assistance included in my prepaid package, as the staff directed me to contact Toyota myself. When I arrived to pick up my vehicle, the agent was busy, and I was quickly sent between the cashier and the agent without receiving the promised information. Feeling unwelcome, I chose to leave and resolve the matter on my own. This was my first negative experience at Findlay Toyota, and while I’m returning due to my prepaid package, I would consider other service options otherwise. More

Cara was a great service agent, service was timely, plenty of seating, and free some refreshments. plenty of seating, and free some refreshments. More