Findlay Toyota - Service Center

I scheduled a service appointment online and everything went exactly as promised. The technician found once item he/she recommended that I would expect at 76K miles. My Hybrid Camry is a fantastic car that went exactly as promised. The technician found once item he/she recommended that I would expect at 76K miles. My Hybrid Camry is a fantastic car that sips gas so some preventative maintenance is crucial and the team took excellent care of me from the time I dropped off and had everything ready to go when I picked it up so no complaints here. A special thank you to my service advisor Makaila Lourenco for an excellent customer service experience. More

Everyone was professional and pleasant. Made the whole experience smooth with no stress from beginning to end. Made the whole experience smooth with no stress from beginning to end. More

I had to bring my car back a couple times to figure out if my brakes were making noise but turns out it was a plate replacement. I was taken care of well and done in a timely manner. They were very conside if my brakes were making noise but turns out it was a plate replacement. I was taken care of well and done in a timely manner. They were very considerate of convenience and getting the job done efficiently, providing transportation so I’m not sitting at the dealership through the duration. Thank you!! More

When I needed a new car, Findlay Toyota was my first choice because their employees…especially in the Service Department, were kind, thoughtful and willing to help me find the best car for me. choice because their employees…especially in the Service Department, were kind, thoughtful and willing to help me find the best car for me. More

Jordan Santos is great at his job. He is very knowledgable at his job and he always takes care of us when we come into Findlay Toyota. He is very knowledgable at his job and he always takes care of us when we come into Findlay Toyota. More

Great Maintenance! ! Now management they will do anything to approve you for a car but, when they sale you a 2024 recalled, Your xxxx out of luck!! They will do anything ! Now management they will do anything to approve you for a car but, when they sale you a 2024 recalled, Your xxxx out of luck!! They will do anything in their power to provide/sale you a less valued car but your loan will still remain they same. It's ridiculous!! You feel like you just been cheated by CROOKS! You think they would do anything to accomadate for the inconvience. But, not when it is only inconvient to you. Your car worth can be 52,000 not including whole loan. Management will try to provide/sale you a car worth 20-30,000. Its all about their money. Like I said, sale employees, Maintenance, their basic employees, are great, Very family orientated. It is strictly management! They will act like they care but they only care about their money, not yours!! Just be careful best advise I am able to provide. Hope this helps. Please advise if any more surveys are needed. Thank you! More

First Salesman glared at me when I said no to his deal. To Findlays credit they assigned me a different salesman. When I purchased a vehicle, the Finance Manager tried to do some creative math. I told him To Findlays credit they assigned me a different salesman. When I purchased a vehicle, the Finance Manager tried to do some creative math. I told him explicitly that I did not want my purchase of an extended warranty to be financed period, as I used a credit card to pay. After double checking my paperwork, I found out that he financed almost $700 of the $3700 that I paid in cash. My advice to prospective car buyers at Findlay is to double check your paperwork when you get home. More

Friendly listen to what you are asking answers all questions treats everyone the same happy questions treats everyone the same happy More

The team that helped me and the service received was great. The fact that it took over 3 hours to get a simple service and tire repair was not. great. The fact that it took over 3 hours to get a simple service and tire repair was not. More

If you need repairs on your car or truck, see Will C. An utmost professional and honest! An utmost professional and honest! More