Findlay Lincoln - Service Center

First time for service; everyone was friendly, knowledgeable and helpful. Yolanda was great! She knows everything! knowledgeable and helpful. Yolanda was great! She knows everything! More

Jose Moraz has always taken great care of us and our MKX since we purchased i back in 2011. since we purchased i back in 2011. More

I give 2 stars for this dealership as no service personals that I ran into seem to embrace customer satisfaction as their top priority. PRO: (1) Car wash was really nicely done. (2) Quick oil ch personals that I ran into seem to embrace customer satisfaction as their top priority. PRO: (1) Car wash was really nicely done. (2) Quick oil change service CON: (1) No one at the service team was trying to clear the blocked exits from the service department - both inbound and outbound lanes were blocked for good 15 minutes after I paid for the service. (2) Another service person also decided to park couple additional cars behind my car while I was waiting for SOMEONE to clear out the blocked exit. Apparently, clearing out the blocked inbound and outbound lanes was no one's priority at this dealership, More

Super friendly and professional in every single department. Sales people to service techs have created a wonderful experience. Very thankful for this dealership and their commitment to customer se department. Sales people to service techs have created a wonderful experience. Very thankful for this dealership and their commitment to customer service. More

Finley Lincoln is the only service department I take my car for service,My service manager is very curious explains each in detail when I ask a question concerning my car and they get me in and out in a re car for service,My service manager is very curious explains each in detail when I ask a question concerning my car and they get me in and out in a reasonable time. More

Keith was friendly and helped to answer any questions. The waiting area is very comfortable and the service was completed on time. The waiting area is very comfortable and the service was completed on time. More

John was very nice and listened to our problem. Fixed mush sooner than we expected mush sooner than we expected More

Service experience was great! Keith was able to get us a loaner vehicle while ours was in service for a couple days. Great communication and timely delivery of our vehicle back home. loaner vehicle while ours was in service for a couple days. Great communication and timely delivery of our vehicle back home. More

I have always had good service by knowledgeable and courteous personnel. If there was a problem with the vehicle, I was informed of the problem and cost and was not pressured to have the work performed courteous personnel. If there was a problem with the vehicle, I was informed of the problem and cost and was not pressured to have the work performed there. More

EXCELLENT SERVICES AND MININUM WAITING TIME FOR COMPLETION OF SERVICES. SERVICES DEPARTMENT STAFF EXCELLENT EXCELLENT, COMPLETION OF SERVICES. SERVICES DEPARTMENT STAFF EXCELLENT EXCELLENT, More