Findlay Lincoln - Service Center

My front left tire was no longer usable after driving over a highway rock. My 2024 Navigator had 1100 miles on it. Austin did an exceptional job expeditiously orchestrating a replacement. over a highway rock. My 2024 Navigator had 1100 miles on it. Austin did an exceptional job expeditiously orchestrating a replacement. More

Personnel worm knowledgeable and courteous and very informative service to the vehicle was excellent. Thank the crew for a job well done informative service to the vehicle was excellent. Thank the crew for a job well done More

Let me tell ya! - my service rep (Jose Marquez) was a lifesaver!! It's a thing when you are under stress and don't quite think clearly in a hot car. I parked my car - my service rep (Jose Marquez) was a lifesaver!! It's a thing when you are under stress and don't quite think clearly in a hot car. I parked my car and went to get out- the door wouldn't open! I tried the latch several times but to no avail. So I climbed over the seat to exit from the passenger side several times, opening and closing the door from the outside but to no avail. Totally frustrated- I called Lincoln service. I know this sounds simple- I think Jose heard the panic in my voice. After listening to me panicking Jose calmly suggested I roll the window down and open the door from the outside. DUH- why didn't I think of that?!!! He had the door handle fixed in no time, had the car washed and expedited my oil change. Always excellent service at this dealership. And always quick thinking professional employees helping to make the experience most positive. Thanks Jose and the team at Findlay Lincoln, Henderson, I highly recommend your services!! More

The service is always good the staff is very friendly and helpful the dealership is always clean helpful the dealership is always clean More

They owe me a refund ! They lied to me and when I asked for my keys back they made me wait a long time! Bad customer service They lied to me and when I asked for my keys back they made me wait a long time! Bad customer service More

Extremely professional and the work was satisfactory to a T Courteous and conscientious service department personnel T Courteous and conscientious service department personnel More

Bought my car there and device dept has always taken excellent care of maintenance along with tracking down a problem and fixing the problem. Keith, my service coordinator, has always been very suppo excellent care of maintenance along with tracking down a problem and fixing the problem. Keith, my service coordinator, has always been very supportive and helpful. Makes sure I’m satisfied and secure with the service. More

Always great nice people very knowledgeable and fast service Every time I go they have treated me well service Every time I go they have treated me well More

Great service! Ford dealers wouldn’t work with my extended warranty but Findlay Lincoln said they’d work with my extended warranty company to get my Ford serviced. Ford dealers wouldn’t work with my extended warranty but Findlay Lincoln said they’d work with my extended warranty company to get my Ford serviced. My car was repaired in a reasonable timeframe even though it wasn’t a Lincoln. Shout out to service advisor Austin Saxton for helping me out! More

They did a thorough job on my Lincoln! Change the oil, rotated and balanced the tires, washed and cleaned inside my car. Very polite and helpful! Thank you! 😊 Change the oil, rotated and balanced the tires, washed and cleaned inside my car. Very polite and helpful! Thank you! 😊 More