Findlay Chevrolet

I went in to trade in a vehicle and before they called me i had gotten turned down from to other dealerships. thought i wasn't going to get approved at this dealership either. But to my surprise i was able t i had gotten turned down from to other dealerships. thought i wasn't going to get approved at this dealership either. But to my surprise i was able to get into a new vehicle. i went thruogh Internet sales with Mr. Olmstead and he was great with working with me and finding me a deal. he called me as soon as he got i that morning to reassure me he was working on my paperwork and by noon he had great news for me like he said. i am very pleased with his and all of the staff professionalism. and he got me what i wanted. More

Brian is an extremely family oriented man and has a vast knowledge about not only the vehicles on the lot, but about life in general. We felt as if he let us into his family and treated us as such. We were knowledge about not only the vehicles on the lot, but about life in general. We felt as if he let us into his family and treated us as such. We were not sure what we wanted to do, fix our 100k+ miles, 8 year old car with a check engine light on, trade it in for a used car, or try to get a new car with no options at all because we did not have much of a budget. He took the time to walk us through the entire lot to see all of our options if we wanted to get a different vehicle and trade the one we had, or if we wanted to fix our clunker. He was able to compare our options and did not make us feel at all as if he was forcing us into a decision, but rather let us decide what we wanted to do. We knew we were upside down in our broken car and, as i said before, we did not have much of a budget. Not only did he fit us into the exact size vehicle we wanted, he also was able to get us a fully loaded option and made it affordable for us. We purchased a new vehicle for very little more monthly than we were paying on our broken vehicle. Not once did we feel stressed about what we were doing, and not once did he ever offend us or make us feel awkward with ill humor, as other dealerships have done. He showed us everything we could have ever thought of with our new vehicle and made us confident in all of its features. Last year we purchased a Hyundai from Planet Hyundai, and after our visit with Brian, we instantly regretted not meeting him sooner. The difference in customer service and simply straight morality and personable experience make all the difference in the world, and we will follow Brian for all of our future vehicle interests, even if he leaves his current dealership. That's not to say that ANYONE at Findlay Chevy treated us wrong or did not exhibit extraordinary customer service, just that Brian is one of those people you only meet once in a life time. More

Went to Findlay to have a front end alignment on a 2005 Silverado on Feb 6th. My vehicle was ready and washed within an hour. While driving home i realized, although the truck was driving straight down t Silverado on Feb 6th. My vehicle was ready and washed within an hour. While driving home i realized, although the truck was driving straight down the road, the steering wheel was not level. When I returned home I phoned Heather Bobenhausen, service writer, left a message and explained the issue. She called back immediatley and set me up for an appoinment for Feb 8th. When I arrived Heather was very professional and apologetic. She had my truck into service right away. In a half hour my truck was once again ready. Driving home again I was happy with the level steering wheel, however, letting go of the wheel to approve of the alignment, the truck drifted direclty to the right, crossing into the next lane. I was never told that the front end had any issues which would prevent a corrct alignment. I have been going the this dealership for 5 years with no complaints. The only reason I write this review is out of frustraion. I do not want to return a third time to have a simple alignment done correctly. More

After trying to purchase a vehicle from Towbin dodge where I was treated very rudely by their internet sales. I went online to Findlay Chevy and was promptly contacted by Newell. He was more than great where I was treated very rudely by their internet sales. I went online to Findlay Chevy and was promptly contacted by Newell. He was more than great helping us get into the perfect new car. Every staff member that we had to deal with through out the process of the purchase was just as great. It was a great experience doing buisness with Findlay Chevrolet. I would highly recommend anyone to them to purchase a vehicle. More

I am so happy with the service I received and being treated as family, not just another customer. Thank you so much Scott and David for helping me on my second new car purchase from your dealership. treated as family, not just another customer. Thank you so much Scott and David for helping me on my second new car purchase from your dealership. My daughter is tickled and I will for sure come back when I am ready for another new car! I will also tell everyone that if they want to be treated as such to come see you as you know what customer service is all about! Thank you for yet another excellent experience and this is why I came back to you! More

Our initial contact was by phone with Nathan Janacek. We were out of state & found a Chevrolet Equinox on the website that we were interested in purchasing. He was extremely helpful in answering all of our were out of state & found a Chevrolet Equinox on the website that we were interested in purchasing. He was extremely helpful in answering all of our questions about it. He was very patient, as the process involved several phone calls. We were so impressed with him and the particular vehicle that we decided to travel 200 miles to check it all out and have a little vacation in Las Vegas. All in all, it was a terrific experience dealing with all personnel at Findlay Chevrolet. From the initial helpful greeter to the good bye wave from Nathan, it was as enjoyable of an experience as a vehicle purchase can be! We received a great car at a reasonable price with extremely helpful financing & technical training provided before we left. We were totally impressed with the professionalism shown by Nathan, Mike Chance, and Frank Ryan! We have already recommended the dealership to people admiring our new Equinox and will continue to promote the Findlay dealership to potential buyers in the future. More

I originally came in for an oil change, but ending up leaving with a new Silverado! Scott Nicolari made that happen for your dealership. He made this one of the easiest vehicle purchases that I have com leaving with a new Silverado! Scott Nicolari made that happen for your dealership. He made this one of the easiest vehicle purchases that I have completed. Scott’s knowledge, demeanor and wiliness to answer my questions made this sale. He is a great example of your commitment to customer satisfaction. In my years of coming to your dealership, I have never been disappointed. Your service department and service writers are great. The sales staff are never overbearing, like other dealerships, when I came in for service. In fact, your entire staff is never too busy to stop and answer a question, talk abut football or just say hello. I’m extremely pleased with your dealership so far. If my past experiences are any indication of the future ones, then you’ll have a customer for many years to come. More

Everyone was friendly and knowledgeable and went out of their way to help. The pricing was fair and the car was delivered clean and ready to go. their way to help. The pricing was fair and the car was delivered clean and ready to go. More

Great first time experience with Brian Savinda. We were sent by another one of his customers, Jim Zidow, and we thanked them for their referral. We will certainly send others to your dealership. Thanks. sent by another one of his customers, Jim Zidow, and we thanked them for their referral. We will certainly send others to your dealership. Thanks. More