Fields Motorcars

repair I brought my mercedes to Fields by default (I was to far from my usual dealer). But from the moment I met Jeff, my anxiety began to subside. Jeff w I brought my mercedes to Fields by default (I was to far from my usual dealer). But from the moment I met Jeff, my anxiety began to subside. Jeff was like 3 people in one. GREAT customer service. He made my experience with Fields soooo easy. He's an asset to your organization. More

Great service I brought my car in for a milestone service and new tires. Jeff was there to help and kept me informed as problems were found. When it became obvious I brought my car in for a milestone service and new tires. Jeff was there to help and kept me informed as problems were found. When it became obvious the service was going to take longer, he arranged a loaner Mercedes for the rest of the day, and then overnight. The following day I went to pay the bill and pick up the car. I was nervous about how much the bill would come to! Even though it was a major service with new tires, new brake pads and rotors, a new battery and a recharge of the AC, Jeff arranged a discount off the whole bill to help us out. Great service, above and beyond! More

I love Fields MB I am always a satisfied customer! They went above and beyond to make sure my needs were met. I also enjoyed being able to shop MB accessories while I I am always a satisfied customer! They went above and beyond to make sure my needs were met. I also enjoyed being able to shop MB accessories while I waited... More

Service Fields has set the bar so high other dealership's just can't compare. We are a first time customer at Fields and they make you feel like a long time b Fields has set the bar so high other dealership's just can't compare. We are a first time customer at Fields and they make you feel like a long time buyer. Typical oil change and service they offer a loaner car or will pick you up when complete. Tire needed replacing they warranted a new tire. Picked up car and it was cleaned inside and washed. Love being in the Fields family. Thanks Kevin More

Great service I was kept informed at all times. The service seating area was clean and I enjoyed the ice cream while waiting in my car. Thank you! I was kept informed at all times. The service seating area was clean and I enjoyed the ice cream while waiting in my car. Thank you! More

Yearly maintenance Quality customer service by my Service Advisor Mr. Jeff Perard. Quality customer service by Tim Lowery. Refreshments and waiting area very good. Enjoy Quality customer service by my Service Advisor Mr. Jeff Perard. Quality customer service by Tim Lowery. Refreshments and waiting area very good. Enjoy complimentary carwash can improve. More

above and beyond great experience! many thanks to jeff perard and fields motorcars for stepping up and covering the cost of an expensive repair that normally would not great experience! many thanks to jeff perard and fields motorcars for stepping up and covering the cost of an expensive repair that normally would not have been covered. I appreciate them going the extra mile for a customer; not something I would say about the service from ANY dealership I have dealt with in the past. the loaner was also appreciated as the part needed took 1 week coming from germany; no loaners from toyota, whether it was 2 days or 2 weeks. More

1st Class Service Experience My Service Representative Jeff Perard always makes my service visits a pleasure. His attention to detail and his willingness to take extra time to My Service Representative Jeff Perard always makes my service visits a pleasure. His attention to detail and his willingness to take extra time to explain my car's service needs is an asset to me and to Fields Motorcars. More

Business for life We purchased a Sprinter and a Metris this year from Ron Bigler and I can't say enough positive things about the experience. Ron found us just the rig We purchased a Sprinter and a Metris this year from Ron Bigler and I can't say enough positive things about the experience. Ron found us just the right vehicle at just the right price when we purchased the Sprinter. We are a systems integration company out of Central Florida (Future Home Integration) and the vehicle was exactly what we were looking for. The team quickly became attached to the Mercedes product and it looked like we would continue the fleet with more Mercedes. Company growth prompted the purchase of a Metris. It was a very busy time and I could not personally make it down to the dealership so I relied on Ron to once again find me the right vehicle at the right price and in a hurry. We did the entire deal over the phone and they even delivered the vehicle right to our shop. So far we absolutely love the Metris and are already looking at another one. One of the perks we enjoy most is the availability of a loaner van. During maintenance and minor warranty issues it is so nice to be able to continue business as usual. Fields of Lakeland is the only dealership I have ever seen offer this to their customers. Fields Mercedes has my business for life Thanks Ron More

Very friendly Great job they picked up and drop off my car. I was happy with the loner Jeff was very helpful. I will always come back for service. Great job they picked up and drop off my car. I was happy with the loner Jeff was very helpful. I will always come back for service. More