
Fields Mazda Asheville
Asheville, NC
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Great experience when leasing my new car With some apprehension, I went to Skyland Mazda to inquire about leasing a Mazda 3. It's been a very long time since I've purchased/leased a new vehi With some apprehension, I went to Skyland Mazda to inquire about leasing a Mazda 3. It's been a very long time since I've purchased/leased a new vehicle so I was a little nervous. I met Glen, my salesman, and he immediately made me feel ate ease, welcome and listened to what I wanted. He took a lot of time with me, and him and Dale came up with a plan to lease the car I wanted. I also spoke with Sam. They were are so friendly and helpful and didn't push me into anything. I left with information to ponder and came back the next morning to sign. Jan in the finance department did my paperwork and she too was so friendly and answered my questions. I also was helped through the insurance transition by Don, who made the switch very easy. This was the best car purchasing experience I have had! I want to thank everyone involved with helping me get into a much needed new car. I appreciate it and Skyland Mazda is a dealer I would recommend to anyone. Thanks again! More
Still Smiling in my Miata Great customer service finding the perfect car for me at a good price. Heath made sure the purchase went smoothly and I was familiar with all the feat Great customer service finding the perfect car for me at a good price. Heath made sure the purchase went smoothly and I was familiar with all the features of my new car. I've been back with questions and he took time to answer them well. Service department has helped me feel confident I have a good car. I recommend them often. More
Truly an exceptional experience. The folks at Skyland Mazda are truly some of the most honest and outstanding people i have had the pleasure of doing business with. Glen my salesman w The folks at Skyland Mazda are truly some of the most honest and outstanding people i have had the pleasure of doing business with. Glen my salesman was phenomenal! He provided me with everything i wanted to know, and demonstrated an excellent knowledge of what he was selling! I look forward to taking my Mazda 3 back to them for service and I will definitely recommend anyone looking for a new car to check out skyland mazda first! More
Patronizing and ridiculously expensive I chose to go to the Hickory Mazda dealership due to my experience here. The salesman was patronizing, basically telling me what I wanted and that ge I chose to go to the Hickory Mazda dealership due to my experience here. The salesman was patronizing, basically telling me what I wanted and that getting a different vehicle would be a pain. He also quoted me the straight sticker price and undervalued my trade-in. Even suggested that letting me drive another model would be "a waste of time." Definitely would not go here for sales and am glad I called around to find a nicer dealership. More
Great experience! After my local Mazda dealership couldn't find CX-5 with the options I wanted nor was willing to give me a good deal, my husband and I searched ourselv After my local Mazda dealership couldn't find CX-5 with the options I wanted nor was willing to give me a good deal, my husband and I searched ourselves and found Skyland Automotive. Skyland had the exact car on the lot I was looking for. After speaking with Brad, we immediately made the drive, and I am so happy we did. Brad was extremely professional and easy going. He was patient while we test drove the car, and walked us through the process. Having done my research, I knew Brad was giving us the best price for the car, and he gave us his bottom line right up front. No back and forth, no games. Brad was very open and answered each and every one of our questions. It's been almost a month and I still am thrilled with my purchase. We will need another new car soon, and when it is time, my first stop will be Brad at Skyland! More
Customer service is exceptional!! Thank You Jeremy Shea! I have leased two vehicles with Skyland Automotive, and I plan to lease again! Jeremy Shea went above & beyond the call of duty to answer my questions I have leased two vehicles with Skyland Automotive, and I plan to lease again! Jeremy Shea went above & beyond the call of duty to answer my questions. My most recent vehicle (2014 Mazda3 S Grand Touring) is loaded to the brim with features, which were explained thoroughly by Mr. Shea. As we all know, one can easily spend several hours at a dealership by the time all paperwork is said and done. I am 24 years old and this vehicle was the first I've titled in my name without a parent cosigner. I had LOTS of questions for Jeremy, Miss Perkins and the AllState representative, Sena. A huge thank you to those folks for their patience in assisting me with my agreement. It is readily apparent that those associates I spoke with enjoy their job, even the gentleman answering phone calls appeared to enjoy his role. Two thumbs up for Skyland Automotive! More
Back for seconds Had such a good experience buying from Brad the last time that we called him directly to buy our 2nd Mazda CX-5. Brad is friendly and knowledgeable. H Had such a good experience buying from Brad the last time that we called him directly to buy our 2nd Mazda CX-5. Brad is friendly and knowledgeable. He works for his buyers/customers to get the best deal. Was able to get us a better car for less than the original quoted price. I drive over 60 miles to get to this dealership - also for service. Sena Allison is also great to work with and we have worked with her twice in her different roles at the dealership. More
here's what I think I was shopping for a car for the first time and pretty intimidated. I had been to several other dealerships and had a pretty good idea of the feature I was shopping for a car for the first time and pretty intimidated. I had been to several other dealerships and had a pretty good idea of the features I wanted and my budget was fixed. I explained all this to Jason and he found the perfect vehicle for me. I wanted leather which was not an option on the model I chose and Jason found a way to get the job done locally. It took only a day and I was delighted with the results. Not only were all seating surfaces covered in leather (as opposed to the mere inserts shown in the promotional booklet), the qualitiy of the leather is much superior to the leatherette Mazda supplies. My expectations were exceeded! More
Sales person Jason McCowan I stopped in a few months ago and Jason showed me the different models and brands of cars that I might be interested in. He was very straight forward I stopped in a few months ago and Jason showed me the different models and brands of cars that I might be interested in. He was very straight forward and well informed I didn't have time to test drive and finally came back this week to try the Mazda 3 hatchback. He went through all the features, explained everything and helped with all of my concerns. I am very pleased with Jason's honesty and service. Thanks, Bob Belmont More
My wife had previously purchased a vehicle through Brad at Skyland and when I decided to go to Skyland for getting a vehicle for myself I knew there was only one person I wanted to talk to, Brad. Brad kep at Skyland and when I decided to go to Skyland for getting a vehicle for myself I knew there was only one person I wanted to talk to, Brad. Brad kept to his word on everything he had told my wife and his honesty and perseverance in dealing with issues made such a good impression on me that I knew that he was the only salesperson I wanted to talk to. When I began looking into getting a new vehicle I visited multiple dealerships and looked at multiple different models. In these dealings I was exposed to almost every sales tactic in the book, from the overbearing and unmovable to the smooth yet underhanded. Brad does not engage in any of these tactics, he is kind, honest, and legitimately cares about the people he is dealing with. Brad will go out of his way to make you feel comfortable and give you an honest assessment of whatever part of the car buying process you are in. Whether its the product or the numbers he will be straightforward and find the best fit for you. He'll do whatever he can for you whether its getting you the best deal or helping in some other facet of the car buying process, no matter what it is, Brad has your back. If you're anywhere in the car buying process, go to Brad, he'll take care of you. More