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Fields Mazda Asheville

Asheville, NC

4.8
491 Reviews

255 Smokey Park Hwy

Asheville, NC

28806

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Showing 491 reviews

May 11, 2024

Fantastic service with personable and knowledgeable sales team. I felt like I got a good deal More

by Asheville J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lewis
May 13, 2024 -

Fields Mazda Asheville responded

Asheville, congrats on your new ride! We are so glad you got as great deal at Fields Mazda. Thanks for your five-star review!

May 10, 2024

Wonderful staff, great facility! Professional and friendly, answered all questions satisfactorily, adjusted to our preferences. More

by Jonitebo
Recommend Dealer
Yes
Employees Worked With
Jewel, Devin, Zac
May 13, 2024 -

Fields Mazda Asheville responded

Jonitebo, we're delighted to know that our team at Fields Mazda was able to provide you with a great experience. We always aim for professionalism and friendliness! Thanks for the review.

May 04, 2024

My experience was that the members of the sales team were motivated but intuitive to the customers needs. Now I only dealt with 4 or 5 sales people that day but it was “all good”. 😎 More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent,- Kevin,- Alex
May 06, 2024 -

Fields Mazda Asheville responded

Bob, it's great to know that our sales team at Fields Mazda was able to meet your needs and provide a positive experience. Thanks for the awesome review!

May 02, 2024

Very responsive and helpful throughout the process. Never pushy and always true to their word. More

by Joel F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd, Alec, John
May 02, 2024 -

Fields Mazda Asheville responded

We're thrilled to hear that our team demonstrated our commitment to honesty and communication at Fields Mazda! Thanks for your five-star review, Joel!

April 30, 2024

The whole experience was seamless and there was no pressure to buy. Brent took his time with me and was very patient as I test drove multiple models and went back and forth until I made up my mind. More

by Mballen
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent
May 01, 2024 -

Fields Mazda Asheville responded

We're glad to know Brent and our team at Fields Mazda made your car-buying experience a smooth one. We appreciate the positive feedback!

April 25, 2024

Was told my service would take between 30 minutes to an hour, after two hours of waiting I went to the front desk and the service desk worker said they were waiting on authorization from me for additional More

by joshuaburchfield99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Garcia, Todd Rhodes
Apr 26, 2024 -

Fields Mazda Asheville responded

Joshua, I'm sorry to read about your experience. We aim for efficiency and clear communication, so it's disappointing to see we've missed the mark during your visit. I understand how frustrating this can be and would like an opportunity to make things right. Please reach out at a time that works best for you so we can discuss further. Thank you, Todd Rhodes - General Manager - todd.rhodes@fieldsauto.com

April 24, 2024

Excellent and speedy customer service here today and always. It is a pleasure to deal with the people at Fields Mazda. More

by gzarina49
Recommend Dealer
Yes
Employees Worked With
Do not remember the name
Apr 25, 2024 -

Fields Mazda Asheville responded

We're delighted to know you've had consistently excellent experiences with our team at Fields Mazda. Thanks for your kind words about our customer service!

April 23, 2024

Very professional and nice I would recommend Kevin as a sales man he is a good man More

by Erik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garces
Apr 23, 2024 -

Fields Mazda Asheville responded

Erik, thank you for recommending Kevin and leaving Fields Mazda a five-star review! We hope you enjoy the ride.

Apr 23, 2024 -

Erik responded

Thank you sir I will pass along to as many people as I can, come there and buy a car

April 19, 2024

Great service by Brittany and the finances part went smoothly. Out of the door in less than 3 hours! More

by Spencer Nay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Riddle; Kyle Piluso
Apr 22, 2024 -

Fields Mazda Asheville responded

We are glad to hear that Brittany and the team made your purchasing process efficient. Thank you for choosing Fields Mazda!

April 11, 2024

Nick was helpful, knew what he was talking about, and got me the car I wanted. More

by treebytheriver
Recommend Dealer
Yes
Employees Worked With
Nicholas
Apr 11, 2024 -

Fields Mazda Asheville responded

Congrats on your new car! We are so glad that Nick was helpful throughout the buying process. Thanks for choosing Fields Mazda!

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