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Fields Mazda Asheville

Asheville, NC

4.8
595 Reviews

255 Smokey Park Hwy

Asheville, NC

28806

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Showing 595 reviews

April 15, 2022

Kevin and Jason are excellent to work with. Kevin made the process of getting a car so smooth and easy. He is honest with you and transparent. We couldn’t be happier with our service! More

by errowland20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garces
Apr 15, 2022 -

Fields Mazda Asheville responded

Kevin and Jason will be honored to hear that their assistance and straightforward care earned us this review! We're so pleased to hear how satisfied you are with your Fields Mazda experience, and we wish you safe travels on the road ahead!

April 14, 2022

most positive service rep. I have ever dealt with. First visit and so helpful i wished I found her sooner. I was kept up to the minute on my service needs before anything was s More

by cpatcchuck
Recommend Dealer
Yes
Employees Worked With
Rebekah Mann(a star)
Apr 14, 2022 -

cpatcchuck responded

Rebekah Mann (a STAR)

Apr 15, 2022 -

Fields Mazda Asheville responded

We are thrilled to read your glowing feedback about Rebekah! Thank you for coming to Fields Mazda and for stopping by to share your support. We look forward to your next visit!

April 12, 2022

With an ordinary two week period for scheduling a brake job I needed right away. Rebecca “fit me in” during the midst of labor shortages and completed the work overnight. Everyone was great and I have my More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah Mann
Apr 12, 2022 -

Fields Mazda Asheville responded

Mark - We are so happy to hear that Rebecca helped complete your repairs in a timely manner.. Thank you for sharing this positive feedback and rating Fields Mazda five stars! We appreciate your support.

April 12, 2022

I had an engine alert while on vacation. Always a stressful situation. They fit me in and had me on my way in 2hrs. Thanks for the great service! More

by dawnsails
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah
Apr 12, 2022 -

Fields Mazda Asheville responded

Thank you for coming to Fields Mazda for this repair! We are glad that our team could assist in this challenging situation and get you back on the road quickly. Have a wonderful day!

March 30, 2022

This morning (3/29) the Service Department helped me, an out-of-towner, with great professionalism.Chad, my initial contact was efficient and friendly. I was very impressed with Rebecca, who was also very p More

by PamoluOldham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Rebecca
Mar 30, 2022 -

Fields Mazda Asheville responded

Thank you for the great review! We are so glad to hear that Chad and Rebecca went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at Fields Mazda!

March 30, 2022

Received prompt service at time of appointment. Liked viewing video inspection of vehicle during oil change. Also Completed replacement of steering wheel logo per recall notice in timely manner. C More

by sashegyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah Mann, service mechanics, car wash detailer
Mar 31, 2022 -

Fields Mazda Asheville responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Fields Mazda team. Drive safely, and we hope to see you back again down the road!

March 24, 2022

This was my first service on my new auto. Based on this experience I will continue to take my auto here and recommend it anyone who ask . More

by Jfagaly70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah
Mar 24, 2022 -

Fields Mazda Asheville responded

We are delighted to have earned your continued business and your great recommendation! Thank you for choosing Fields Mazda and for stopping by to share your experience. See you next time!

March 24, 2022

The drop off and pick up Bay was very clean and easy to maneuver the people were quite friendly receptive and helpful More

by Raijohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebeka
Mar 24, 2022 -

Fields Mazda Asheville responded

Thank you for reviewing Fields Mazda, Raijohn! Our team is happy to receive your five stars. Until next time!

March 23, 2022

Appreciate being worked in so quickly. Also appreciate the feedback and the solution to my problem. More

by Gwen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 23, 2022 -

Fields Mazda Asheville responded

Gwen, thank you for the great review! We appreciate your support and are happy to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Fields Mazda!

March 18, 2022

Kevin Garces and the team at Fields did an excellent job helping us find and purchase our new car. Kevin was helpful and communicated well, keeping us in the loop throughout the process. More

by kristine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garces
Mar 18, 2022 -

Fields Mazda Asheville responded

Kristine, thank you for sharing your great review of Kevin and the team! We appreciate your business and we hope to welcome you back again down the road. Safe travels from all of us at Fields Mazda!

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