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Fields Mazda Asheville

Asheville, NC

4.8
595 Reviews

255 Smokey Park Hwy

Asheville, NC

28806

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Showing 595 reviews

May 10, 2022

Rebekah is exceptionally welcoming, accommodating, and communicative. A credit to your dealership. Chad also does a great job. More

by Mica1434
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah, Chad
May 11, 2022 -

Fields Mazda Asheville responded

Mica, thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Rebekah and Chad. Safe travels, and we hope to see you back again at Fields Mazda!

May 06, 2022

I was pleased with the service. I was displeased that Field’s had NO signage to signify that Mazda had moved! I know that Mazda is way down on the totem pole from Mercedes but still More

by etchieetchiewms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah and Chad
May 10, 2022 -

Fields Mazda Asheville responded

Thank you for bringing this to my attention. We strive to provide informative service so I apologize that we weren't clearer regarding our move. I will share your concerns with my team and we will take steps to address this. If there is anything that I can do to assist you, please give me a call. Jason Mclean - Sales Manager - (828) 667-5213

May 04, 2022

Easy to make appointments by calling or online. Good follow up calls during the service to make sure issues are understood and taken care of. More

by raspiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager and service nanager
May 04, 2022 -

Fields Mazda Asheville responded

It is gratifying to hear that you were so well taken care of by our team! Thank you for choosing Fields Mazda and for stopping by to share your experience. Drive safely and have a wonderful day!

May 04, 2022

Fields did a great job working with me to help me find the car I wanted. They were persistent/attentive without being pushy. More

by Mazdam10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garces
May 04, 2022 -

Fields Mazda Asheville responded

Thank you for the great review! We appreciate your business and are wishing you safe travels in your new vehicle! - The Fields Mazda team

May 04, 2022

Rebekah and Chad kept me informed while my Mazda was being repaired. It was very much appreciated. Mazda is lucky to have these two individuals on their team! More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah, Chad
May 04, 2022 -

Fields Mazda Asheville responded

Debbie, thank you for the great review! We are so glad to hear that you had such a seamless service experience working with Rebekah and Chad. Safe travels, and we hope to see you back again at Fields Mazda!

April 26, 2022

I think the dealership is improving vastly from when it first took over the business. Efficient, and added complimentary snacks, beverages and car wash. Also, the added "tech" was quite nice with a video More

by maglionic1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD!! Also the checkout young lady was very pleasant (?name) as well as my tech who was very upbeat in the video (?name)
Apr 27, 2022 -

Fields Mazda Asheville responded

Thank you so much for sharing this feedback with us! We are thrilled that our improvements positively impacted your most recent visit. Customer satisfaction is our priority, and we work hard to ensure we are putting our best foot forward. We'll be sure to let Chad know that his willingness to go the extra mile has stuck with you. It will be a pleasure to earn those five stars next time! - The Fields Mazda Team

April 26, 2022

Great customer service. The service manager was professional and considerate. They communicated at every step of the servicing and finished when they said they would. More

by Wanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 26, 2022 -

Fields Mazda Asheville responded

Wanda, we're glad to hear we're meeting and exceeding your expectations! Thank you for sharing your experience with the Fields Mazda team, and congratulations on your new vehicle!

April 25, 2022

I love the customer service, fast and reliable. They will give the best offer which means affordable and one of the best deal. Truly very helpful. Thank you Joseph and the Rest of the Mazda Fields More

by Love G.
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher, John, Jason, Nathan, Colin - thank you guys.
Apr 26, 2022 -

Fields Mazda Asheville responded

Thank you for sharing this terrific review! We are delighted that Joseph and the team took such great care of you and earned your five-star feedback. We wish you many safe and happy miles ahead!

April 24, 2022

Great buying experience! Stephanie and Kevin were awesome in assisting us. We will definitely return to Fields! More

by Rdonato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Davis and Kevin Brazanskas
Apr 25, 2022 -

Fields Mazda Asheville responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Stephanie and Kevin. Drive safely, and we hope to see you back again at Fields Mazda!

April 15, 2022

Excellent and Friendly service. Everyone (especially John the salesman) was great and a pleasure to deal with! More

by c.gary.nicholson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Merrill, Colin Whitfield
Apr 16, 2022 -

Fields Mazda Asheville responded

Trust us when we say the pleasure was all ours! Thank you for trusting the Fields Mazda team to find you the perfect vehicle, and we wish you safe and happy travels on the road ahead!

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