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Fields Chrysler Jeep Dodge

Glenview, IL

2.9
216 Reviews

2800 Patriot Blvd

Glenview, IL

60026

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216 Reviews of Fields Chrysler Jeep Dodge

January 25, 2022

Knowledgeable, friendly, and courteous staff. Alyssa very nice, I was provided with a courtesy ride home and was picked up when car was ready. She kept me updated on the status of the car. She also went out More

by khamoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jan 26, 2022 -

Fields Chrysler Jeep Dodge responded

Thank you for taking the time to share! We are so glad to hear that Alyssa delivered such a successful service experience. Drive safely, and we hope to earn your business again at Fields Chrysler Jeep Dodge RAM Glenview!

January 25, 2022

Efficient & clean service center with friendly workers! The oil change & inspection was completed perfectly! Thx More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon & Alyssa, Colleen McKeown
Jan 25, 2022 -

Fields Chrysler Jeep Dodge responded

Thank you for the great review, Mary! We are so glad to hear that you had such a successful service experience working with the Fields Chrysler Jeep Dodge RAM Glenview team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

This time service was very good Service office very This time service was very good Service office very helpful and everything from a timing standpoint was good More

by Tboylen
Recommend Dealer
Yes
Employees Worked With
Colleen McKeown
Jan 25, 2022 -

Fields Chrysler Jeep Dodge responded

Thank you for the great review! We are glad to hear that the Fields Chrysler Jeep Dodge RAM Glenview team was able to get the job done. Drive safely, and we hope to see you back again down the road!

January 24, 2022

From the moment I arrived, I was greeted by the service representative, Melissa, who took my information. She was polite and efficient. She originally quoted me a 2 hour wait, but my car was serviced and More

by Jrowe131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa…service department
Jan 25, 2022 -

Fields Chrysler Jeep Dodge responded

Thank you for taking the time to review us! We are so glad to hear that you had such as successful service experience working with Melissa. Drive safely, and we hope to see you back again at Fields Chrysler Jeep Dodge RAM Glenview!

January 24, 2022

All my interactions that I have had with Fields Chrysler Jeep Dodge dealership have been excellent. The service is top notch. More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Ceron, Shannon O’Reilly, Adam London
Jan 25, 2022 -

Fields Chrysler Jeep Dodge responded

Al, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Fields Chrysler Jeep Dodge RAM Glenview team. Drive safely, and we hope to see you back again down the road!

January 21, 2022

We got our oil change and tire rotation within a half hour. Alyssa was great. More

by wpabich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jan 21, 2022 -

Fields Chrysler Jeep Dodge responded

Thanks for the awesome review! We're glad that Alyssa was especially helpful. We appreciate it!

January 21, 2022

Clear explanations of service provided. Precise recommendations for future servicing needs. Very efficient timing and Alyssa went out of her way to weather cold temperatures and bad weather to ex More

by SamM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jan 21, 2022 -

SamM responded

Clear explanations of service provided. Precise recommendations for future servicing needs. Very efficient timing and Alyssa went out of her way to weather cold temperatures and bad weather to extra check my tires. Fields is lucky to have friendly, capable and knowledgeable people like Alyssa. She remembered me from a previous visit which was impressive and I trust her enough to ask for her to oversee all of my future servicing. And We are longtime family customers of Fields.

Jan 24, 2022 -

Fields Chrysler Jeep Dodge responded

Thank you, Sam, for posting about your experience. We're glad to hear that Alyssa was such a pleasure to work with throughout the process. All of us at Fields Chrysler Jeep Dodge RAM Glenview look forward to seeing you next time!

January 21, 2022

The service provided was outstanding. My service advisor, John, was professional, friendly, and went above and beyond the call of duty to make sure that the whole process went smoothly from beginning to end. More

by Ed S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Morsy, Colleen McKeown
Jan 24, 2022 -

Fields Chrysler Jeep Dodge responded

Ed, thank you for the great review! We are so glad to hear that you had such a successful service experience working with John, Colleen, and the Fields Chrysler Jeep Dodge RAM Glenview team. Drive safely, and we hope to see you back again down the road!

January 21, 2022

Efficient. Timely. The quote for my brake repair was too much money but I still would come back More

by Keluby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colleen McKeown
Jan 24, 2022 -

Fields Chrysler Jeep Dodge responded

While I love hearing that your experience with us was efficient and timely, I want to apologize that you were unsatisfied with our repair recommendations and prices. I would be more than happy to step in and discuss your recent visit with us and see if I can answer any questions you may have. Please feel free to reach out. Kindly, Ken Ritsch - Service Manager - 847-446-5100

January 20, 2022

My experience with this dealership was very positive! I arrived at my scheduled time and everything was "in place" for me from the starting point. My vehicle was serviced in a timely manner, and at a cost More

by Bears Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colleen McKeown
Jan 21, 2022 -

Fields Chrysler Jeep Dodge responded

Thank you for trusting us with your vehicle. Here at Fields Chrysler Jeep Dodge RAM Glenview, we strive to deliver top-notch service and I am glad that came through to you!

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