Fields Chrysler Jeep Dodge RAM Asheville

Our sales person Laura Parker was very friendly & helpful. My wife & I already knew the car that we wanted when I contacted Laura & she made the whole experience easy. She gave me a trade in value helpful. My wife & I already knew the car that we wanted when I contacted Laura & she made the whole experience easy. She gave me a trade in value over the phone & when we arrived at the dealership, she was waiting on us with the information on the vehicle. Overall she was very easy to deal with & I didn't feel any pressure from her to buy the vehicle. I would recommend Skyland Jeep & Laura Parker to anyone looking to purchase a new vehicle. More

I originally came to Skyland to test drive a new Mitsubishi Outlander Sport. I was not planning to purchase the vehicle that day, but Loretta was so helpful! She answered any questions I had and add Mitsubishi Outlander Sport. I was not planning to purchase the vehicle that day, but Loretta was so helpful! She answered any questions I had and addressed any concerns. I wound up getting a great deal on financing that I couldn't turn down! Drove away in a new car that day! Jan was also fantastic with getting the paperwork taken care of quickly so we could be on our way. I would definitely recommend anyone buy their next vehicle from Skyland and I absolutely ADORE Loretta! :) More

Laura was fair, fast, courteous, and most importantly, professional. She accurately represented Skyland's inventory, and answered any questions we had. My wife and I are repeat customers, having now bou professional. She accurately represented Skyland's inventory, and answered any questions we had. My wife and I are repeat customers, having now bought two new vehicles from them in the last 6 years. I will never go to another dealership for sales OR service. More

Best vehicle purchase experience I've ever had.Having bought Mercedes (5), Jeeps (6) Dodges (3) . Good trade, got exactly waht I wanted, most comfortable truck Dodge has made. Be assured of continuing b bought Mercedes (5), Jeeps (6) Dodges (3) . Good trade, got exactly waht I wanted, most comfortable truck Dodge has made. Be assured of continuing business from King Service Group, Inc and the King's. More

I was greeted within 5 minutes of getting on the lot. The staff was very welcoming and willing to help in any way possible. I was not pressured to make a decision or to purchase extra amenities. Loretta mad staff was very welcoming and willing to help in any way possible. I was not pressured to make a decision or to purchase extra amenities. Loretta made sure I knew everything I needed to know about my vehicle before I left. I would definitely recommend Skyland again. More

Brad and thh whole sales team were very helpful in getting me into the car I wanted and at a great price. They definetly went abouve and beyond what I would call the "call of duty" to help me out in m getting me into the car I wanted and at a great price. They definetly went abouve and beyond what I would call the "call of duty" to help me out in my new car buying experence More

I've had worst service and have had better service. I would rate them Low average, There have been times when they couldn't get their act together. They told me they had to replace something in the steri would rate them Low average, There have been times when they couldn't get their act together. They told me they had to replace something in the stering column, when they finished and I left I had no horn. when I ask about it I was told they did nothing to effect the horn, but upon checking further, they had left a wire unpluged in the column. I have purchased three auto's from this dealership and from the front office I would rate the sales people excellent, Especially Ms. Loretta Freeman. I purchased two of the cars through her. Would I recommend this dealership? Yes for sales, Yes for service with reservations. More

There were a few glitches that kept me at the dealership for more than eight hours, which was a pain, but Alex was terrific - friendly, patient, and he seemed genuinely interested that I have a good experie for more than eight hours, which was a pain, but Alex was terrific - friendly, patient, and he seemed genuinely interested that I have a good experience. I especially appreciated the treatment Skyland Automotive gave to my trade-in. I had thoroughly researched what my car was worth and I try to be very fair where this sort of thing is concerned. I understand that the dealership needs to make money on the trade-in and I don't squeeze every penny from the transaction (in no small part because that stance has a tendency to also squeeze every ounce of goodwill along with it.) I'd set my mind on a value in the middle of the range of what my car seemed to be worth. Although I kept the exact figure to myself, Skyland Automotive met my expectations, on the first offer, without sad-eyed haggling. I felt that I'd been treated fairly and that sealed the deal. I love the car, pretty much want to adopt Alex, and now we're a happy two-Mazda household. (I'd also like to commend Chad in the service department. I've dealt with him on a few occasions and he's always cheerful, friendly, and best of all, he gets the job done. Thanks, Chad!) More

After my purchase I discovered subtle hail damage to my hood and roof. I had previously (mistakenly) signed a document after inspecting the new truck stating I did not see any hail damage. A couple of da hood and roof. I had previously (mistakenly) signed a document after inspecting the new truck stating I did not see any hail damage. A couple of days later, when I looked at my truck in the artificial light of my garage I noticed hail damage. A phone call to my salesperson, Lorretta Freeman, produced a pleasant assurance that the problem would be resolved. Loretta worked with Dwayne Streetman to secure approval to repair the damage in spite of the document I had signed. Today I picked up my truck and the body work was absolutely flawless. The new running boards look top notch also. Great team at Skyland, and they live up to their slogan that "Customer Satisfaction is Our Goal #1". They certainly achieved their goal with me. Thank you, Loretta and Dwayne. More