Fields Chrysler Jeep Dodge RAM Asheville
Asheville, NC
164 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
Skyland Automotive is the BEST! Skyland Automotive is the BEST, I've bought quite a few cars in my lifetime and this was the best experience. Reid Garcia and Brad Belcher couldn't h Skyland Automotive is the BEST, I've bought quite a few cars in my lifetime and this was the best experience. Reid Garcia and Brad Belcher couldn't have been more professional, helpful and accommodating. They were very courteous and they they make it their business to please the customer. They even worked beyond business hours to complete our purchase. More
Very amazing people! Everyone at Skyland was so helpful! I walked in with some cars picked out and a budget for how much I wanted to spend on the car and car payment and t Everyone at Skyland was so helpful! I walked in with some cars picked out and a budget for how much I wanted to spend on the car and car payment and they made everything happen. They worked with me every step of the way and communicated everything that was going on. It was my first car purchase and I was terrified of being taken advantage of but got the best experience I could have hoped for. Thanks for being so great! More
THE BEST CAR BUYING EXPERIENCE IN MY LIFE! From the 1st moment I started looking at new cars online, Skyland Automotive was there. If any of you all are like me, then you are nervous about From the 1st moment I started looking at new cars online, Skyland Automotive was there. If any of you all are like me, then you are nervous about the thoughts of buying your first brand new car. Let me reasure any and all that read this, Skyland Automotive takes all the pressure and nervousness out of the equation the second you send them that first email. It became extremely obvious who wanted my business from the start. I searched all the carlots in the Asheville area at the beginning. Skyland Automotive not only emailed me back first, they reached out to me via text message which was EXTREMLY helpful. The lady I spoke with was named Heather. Heather was hands down the most respectful, helpful person I spoke to between any of the other car dealership. Honestly, she is the reason I decided to try and get a deal done with Skyland. Once I arrived, the staff honestly made me feel like royalty. I was introduced by Heather to my salesman Joseph Belcher. Joseph traded the "salesman" tag in for the best friend tag almost instantly. His intentions were never to sell me a car. He truly wanted to help me get a car. "Most salesmen have the attitude that the buyer needs them. No no no. That's not the case at all. The buyer doesn't need me. I need them." When Joseph said that, I was sold 100%. I recommend every single person who is thinking about buying a new car to ask for Joseph. Wait if you have to wait. The experience is worth it. I'll never buy from anyone again, other than Joseph Belcher. While doing the paper work and actually negotiating the deal, Joseph calls Brad Belcher over to answer a question of mine. I didn't think anyone could compare to Joseph. I was incorrect. Without Brad, I never would have got financed. Not only did he get me approved (which was a Christmas miracle in its self), he allowed 1100 on my trade, and towed it from Sylva. Yes, that's right. Not only let me trade it in, but made me a more than fair offer on it, and TOWED it from Sylva!!!!! Brad wouldn't even let me screw my new tag on when I went back to pick it up. "You are my customer, and I told you I would take care of you." Brad said at right before I left the night I bought the car and again as he was screwing my tag on 3 weeks later. And that's how they all made me fill. I started off a nervous wreck that honestly dreaded buying a car because of all the negative sterotypes, not to mention my own disaster story's. The thought of spending an evening at a carlot terrified me. Thanks to Heather, Joseph, and Brad, I no longer fill scared about buying a new vehicle. I'm the exact opposite. Now I cannot wait to find a reason to go back and talk to them again. THANK YOU SO MUCH SKYLAND AUTOMOTIVE for not wanting to sell me a vehicle me before we became friends!!! I look forward to my next car purchase, and it is all because of the fine people at Skyland Automotive. More
Service Dept & General Manager Deception I bought a used Saturn Vue, had cooling system issue in 3 weeks. The REAL Problem was skirted, the endless appts & their diagnostics uncovered as Lies I bought a used Saturn Vue, had cooling system issue in 3 weeks. The REAL Problem was skirted, the endless appts & their diagnostics uncovered as Lies by 2 garages. They Doubled the cost, 2 Require ME 2 pay entire bill. Traded a year later, $4000 less than I paid, due to the Problems. Nice Service wait area, many folks with similar complaints. Plan on spending your day off WAITING. The General Mgr Collaberated with the Deception, via emails & phone. The Salesperson was Professional. The Finance Officer was awesome, but Service was TRASH. More
Outlander Sport great day For the first time in many many years we experienced one of the best buying a car experience this dealership showed us compassion and helped us in eve For the first time in many many years we experienced one of the best buying a car experience this dealership showed us compassion and helped us in every way to get into a car after being taking advantage of yours earlier at another dealership but Skyline cared I can't tell you how much it meant to me thank you so much for everything More
The best way to by a car. I have visited just about every car dealership in Asheville, NC. And felt I had been dropped into some kind of game, that I didn't know how to play. I have visited just about every car dealership in Asheville, NC. And felt I had been dropped into some kind of game, that I didn't know how to play. From the time I walked into Skyland Auto group the tone was so much more welcoming. The whole staff was very friendly, helpful. I never had that fight or flight feeling there. I will never buy a car from anyplace else. Thank goodness they carry a lot of Brands. Thank you. More
Phenomenal service. The team at Skyland were outstanding when I purchased my Mitsubishi Lancer. Jewel went way above and beyond my expectations for a dealer and Brad was The team at Skyland were outstanding when I purchased my Mitsubishi Lancer. Jewel went way above and beyond my expectations for a dealer and Brad was very helpful in securing my purchase. This team treated me as if I were family and I am truly appreciative for their hospitality. More
Excellent service!! The Skyland customer service is top notch. I have never had such an enjoyable experience buying a car. Joseph, Brad and Betsy are so kind and they tru The Skyland customer service is top notch. I have never had such an enjoyable experience buying a car. Joseph, Brad and Betsy are so kind and they truly want their customers to leave happy and satisfied with their new car. They made me feel like family and the process was professional and fun all in one. I highly recommend this dealership for your next vehicle. More
Amazing customer oriented staff! Joseph Belcher, Mark Miller and the other staff went above and beyond for my family. Thank you for your generosity. My family loves our new Mistibuish Joseph Belcher, Mark Miller and the other staff went above and beyond for my family. Thank you for your generosity. My family loves our new Mistibuishi 4wd Sport outlander it's a beautiful smooth riding vehicle! It was a 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 experience! More
"Best Buying Experience EVER" ~Nathan and Tina Joseph Belcher, We just wanted to write you a quick note to thank you for your patients, honesty and dedication while selling us our Mitsubishi. I Joseph Belcher, We just wanted to write you a quick note to thank you for your patients, honesty and dedication while selling us our Mitsubishi. I've always hated dealing with salesman, often they only speak to or listen to my husband. Joseph did not do that. Thank you for not being that stereotype. Thank you for calling me back to answer a few questions I had about some functions on my Outlander. Speaking from experience, once you signed the paperwork you were done with the salesman. That is not the case with Joseph Belcher. We would like to also thank Brad Belcher, Mark Miller and Tim Rutherford for helping make our purchase as easy as possible. You guys were great. I would highly recommend Skyland Automotive to family, friends and anyone looking to buy a vehicle. Ask for Joseph Belcher, you want be disappointed. More