Fields Cadillac St. Augustine

Very helpful to accommodate their customer’s concerns. Making sure they have addressed each one of them. Making sure they have addressed each one of them. More

Excellent Customer Service-Dealers are professional and well trained. Most of all I really like the time they give each customer until they are satisfied. well trained. Most of all I really like the time they give each customer until they are satisfied. More

Professional. Polite. Knowledgeable. Willing to make my visit as comfortable as possible.A very comfortable atmosphere. Enjoyable lunch counter. Polite. Knowledgeable. Willing to make my visit as comfortable as possible.A very comfortable atmosphere. Enjoyable lunch counter. More

Very pleasant quick on the “That they gave me and within three hours, I have my car back, which I was very happy with and I would recommend them highly to anybody three hours, I have my car back, which I was very happy with and I would recommend them highly to anybody More

Good service and friendly people. Efficient and professional. A nice place to have the car serviced. Efficient and professional. A nice place to have the car serviced. More

PJ Sital was very compassionate, always available and overall fantastic to work with. His manager, Bryan was accommodating as well. They both went above and beyond. Overall it was a great experience! overall fantastic to work with. His manager, Bryan was accommodating as well. They both went above and beyond. Overall it was a great experience! More

Everyone was courteous but they didn’t correct the problem. I live some 35 miles away and it is irritating to have to return because the problem was not resolved. Also after leaving dealership I notic problem. I live some 35 miles away and it is irritating to have to return because the problem was not resolved. Also after leaving dealership I noticed that cruise control not working. Had to double back 12 miles at which time was told software update would take up to 24 hours to become effective. Why was I not told that when I checked out? Repair failure will cost me another trip and a half day of my time. More

The dealer that ok care of our issue quickly and efficiently. There was no charge for the work with our warranty. efficiently. There was no charge for the work with our warranty. More

They spent at least 4 hours working with us and made us feel right at home. Love them. feel right at home. Love them. More

3 hours for oil change. Then parked in lot instead of bringing it back to service drop-off where they knew we were waiting. . Car had hard water spots and the headliner was Then parked in lot instead of bringing it back to service drop-off where they knew we were waiting. . Car had hard water spots and the headliner was dirty . Pretty bad experience More