Fields Cadillac St. Augustine
St. Augustine, FL
Filter Reviews by Keyword
By Type
Showing 804 reviews
I had the best experience at Fields. They made the process so easy. I dealt with Kim, Xander, and Mo, they all were amazing. The customer service was next level. I highly recommend using They made the process so easy. I dealt with Kim, Xander, and Mo, they all were amazing. The customer service was next level. I highly recommend using this dealership More
I enjoyed the welcome, smiles, the respect and assistance. The commercials don’t lie. Everyone was helpful and the car buying experience was painless and quick. Melvin Jackson gave me 5 star treat assistance. The commercials don’t lie. Everyone was helpful and the car buying experience was painless and quick. Melvin Jackson gave me 5 star treatment. I will purchase all of my cars here. More
At 63 years of age, Fields Cadillac of xx Augustine is by far the highest on my list of quality dealerships. As a customer, I am made to feel valued, from the telephone receptionist to the service manager. I far the highest on my list of quality dealerships. As a customer, I am made to feel valued, from the telephone receptionist to the service manager. I was very pleased with the attention to detail of my vehicle as well as the perfect, made to order breakfast I had while waiting for my car! Thank You Jake Shulz for your excellent service to my Caddy! More
Love every experience I have at this dealership. The customer service is the best. Everyone is so friendly and they are as fast as expected. The customer service is the best. Everyone is so friendly and they are as fast as expected. More
The service was excellent. I would have awarded a “5” but there was some confusion with my appointment. It was worked out to my satisfaction. I would have awarded a “5” but there was some confusion with my appointment. It was worked out to my satisfaction. More
I had service done to my 2023 CT5-V on Tuesday 6. 2.2026 including oil change and tire rotation. My service advisor, Michael was excellent and professional. Unfortunately after leaving the dealership 2.2026 including oil change and tire rotation. My service advisor, Michael was excellent and professional. Unfortunately after leaving the dealership and getting on the highway, I checked the "oil life %" and the Technician did not reset it to 100%. Not Michael's fault, just a lapse in service protocol. Kinda makes me wonder what else the Tech missed/forgot? More
Great service department Mike was extremely helpful in keeping us up to date Car nice and clean when picking up Nice that they provide breakfast snd lunch plus snacks while waiting for repairs etc Thanks keeping us up to date Car nice and clean when picking up Nice that they provide breakfast snd lunch plus snacks while waiting for repairs etc Thanks for your assistance Mike More



