
Fields Cadillac St. Augustine
St. Augustine, FL
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Fantastic Customer Service The staff is very friendly and made me feel as though I was their only customer. I worked with Joe and he made sure all of my concerns were addressed The staff is very friendly and made me feel as though I was their only customer. I worked with Joe and he made sure all of my concerns were addressed and he kept me informed with the progress of all repairs. I’m very pleased with my visit to this dealership! More
Great car care As usual we received the utmost care in a thorough efficient manner. A loaner car was waiting for us and we were able to leave the dealership in a ma As usual we received the utmost care in a thorough efficient manner. A loaner car was waiting for us and we were able to leave the dealership in a matter of minutes. When we returned the loaner the next day, our car was serviced, clean and ready for us to go. A thoroughly enjoyable experience. More
Great Service Staff overall employees! The service staff goes out of their way to make having my cars serviced, making it as painless as possible. The sales staff is friendly and knowledge The service staff goes out of their way to make having my cars serviced, making it as painless as possible. The sales staff is friendly and knowledgeable as is the parts department. It a clean and well equipped dealership. It is nice to have a grill and other items for waiting customers. More
As Always, Awesome! Frank, Joe, whomever I am dealing with, this dealership goes above and beyond every time. It is such a pleasure to do business here. Thank you Frank, Joe, whomever I am dealing with, this dealership goes above and beyond every time. It is such a pleasure to do business here. Thank you More
Delightful buying experience I had the pleasure of working with Al and Brandon throughout the process of picking a vehicle, and it truly was a pleasure. They both listened very w I had the pleasure of working with Al and Brandon throughout the process of picking a vehicle, and it truly was a pleasure. They both listened very well to my needs, helped me find the right vehicle at the right price, and provided a fair trade-in value for my previous vehicle. Then, Frank helped make sure that even the doc-signing process was enjoyable. I love my XTS, am thrilled to be a customer, and look forward to doing business again. More
Friendly and extremely accommodating Everybody went over and beyond to make it a great experience and the service manager Frank made sure I was well taking care of and very satisfied. Everybody went over and beyond to make it a great experience and the service manager Frank made sure I was well taking care of and very satisfied. More
The best buying experience I have had leasing a vehicle. Everyone at the dealership were extremely professional. They answered all and any of my questions. They are polite and courteous and make your buying Everyone at the dealership were extremely professional. They answered all and any of my questions. They are polite and courteous and make your buying experience a pleasure. More
Excellent service The service is excellent and the employees care about their customers. They also make sure that you are completely satisfied before you leave the The service is excellent and the employees care about their customers. They also make sure that you are completely satisfied before you leave the dealership. More
Professional, friendly, helpful. Our salesman Jeff was very knowledgeable and his explanations clear. He went above and beyond in helping us with transferring our OnStar accounts and Our salesman Jeff was very knowledgeable and his explanations clear. He went above and beyond in helping us with transferring our OnStar accounts and our XM radio accounts. Such a nice guy and I wouldn’t hesitate to call him with any questions or concerns. And, we would heartily recommend him to future customers . Jeff made buying a car an enjoyable experience. More
AWESOME! Best service department I have ever worked with! Dan ls the best service advisor and Frank the best service manager, professional, knowledgeable and p Best service department I have ever worked with! Dan ls the best service advisor and Frank the best service manager, professional, knowledgeable and put customers first ! More