Back

Fields Cadillac St. Augustine

St. Augustine, FL

4.8
549 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

Directions

By Type

Showing 549 reviews

January 22, 2016

Service Excellent service and courteous. Brought car in for a car wash the car had an open recall that I was unaware of. Got both done quickly enjoyed a delic More

by XTS 2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Joe, and Dan
Feb 19, 2016 -

Fields Cadillac St. Augustine responded

Thank you for your wonderful feedback! I'm delighted we exceeded your expectations and that you enjoyed the complimentary amenities we provide. We appreciate your kind words and your business. Please let us know if there is anything else we may do enhance your ownership experience. Sincerely, George Clark, General Manager.

January 07, 2016

EXCELLENT LEASING EXPERIENCE Our experience with Bob Porter and Sharon Coy at Fields Cadillac in St. Augustine was exceptional, We came away with a refreshed view of the car buyin More

by georgeh2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Porter, Sharon Coy, Dan Fravel, and the Lunch Counter Server
Jan 12, 2016 -

Fields Cadillac St. Augustine responded

First, let me welcome you both to Fields, George and Jan. It's certainly our pleasure to serve your automotive needs. It brings me a lot of pride and joy to hear that you’re an avid fan our dealership. We appreciate your business, your loyalty and your trust. As always, don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Garry Redig, General Manager.

February 28, 2015

Recall As always, excellent service!! Dan was very helpful and took good care of us. The service was for a recall and they also changed oil and filter and More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 08, 2015 -

Fields Cadillac St. Augustine responded

Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our team. Warm Regards, Garry Redig, General Manager.

October 30, 2014

BEST car buying experience EVER! Can't begin to say enough POSITIVE about this dealership and the Fields Auto Group! Professional, friendly, and honest! An absolutely WONDERFUL used More

by marshaellen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel,
Nov 26, 2014 -

Fields Cadillac St. Augustine responded

Thank you, marshaellen, that's wonderful to hear and it's what we work hard for every day! I'm delighted we exceeded your expectations. We're thankful to have you as part of the Fields family. If there is anything else we may do to enhance the quality of your ownership, please let me know. Warmest Regards, Garry Redig, General Manager.

March 04, 2014

Everyone was very friendly, efficient and helpful. Service was performed as they said it would and with full explanations of what was performed. Could not have been more satisfied. Waiting area was More

by Billdryden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 11, 2014 -

Fields Cadillac St. Augustine responded

Thank you for your review and for your business. I will make sure to pass along your positive feedback to our team. The pleasure is ours. Sincerely, Rocky Elli, General Manager.

February 14, 2014

excellent experience I pulled in and received professional service. My problem was diagnosed, repaired, car wash and vacuumed, windows were cleaned, and the even shined my tires. Excellent experi More

by fharrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dan fravel
Feb 24, 2014 -

Fields Cadillac St. Augustine responded

We appreciate your kind words and your business! We are also delighted that you're enjoying all of our complimentary amenities. It's our pleasure! Sincerely, Rocky Elli, General Manager.

February 14, 2014

Great Service, Thank you Sherri Always takes good care of my car. I would recommend her to my closest friends and family. I love dropping off my car and picking it up at the end of the day More

by TanyaLiebal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sherri
Feb 24, 2014 -

Fields Cadillac St. Augustine responded

We certainly appreciate your review and your business. If there is anything else we can do to elevate your experience with us, please don't hesitate to ask. Sincerely, Rocky Elli, General Manager.

December 10, 2013

From start to finish, this was a very good experience. The sales consultant, Dan Beyette , responded almost immediately to my email and promptly sent me a complete set of photos of the car I was intereste More

by Yogiboar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Beyette, Randy, Brandon, Sam
Dec 16, 2013 -

Fields Cadillac St. Augustine responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Rocky Elli, General Manager.

January 21, 2012

the cadillac dealer engages in unfair and deceptive business practices. We talked to a salesman about a car that they didn't have and couldn,t guaruntee us a delivery date on and where asked to put dow More

by beachinit
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
sales
Jun 18, 2013 -

Fields Cadillac St. Augustine responded

Premier Cadillac has been purchased by and changed hands to the Fields Auto Group as of 03/01/2013. We are now also called "Fields Cadillac." I'm Rocky Elli, the new General Manager. The Fields Auto Group is dedicated to providing our customers with the highest level of quality customer service and I invite you to come in and experience the Fields' difference. You may also contact me if you have any questions at my phone number below. Best Regards, Rocky Elli General Manager (904) 823-3000

...
55