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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
549 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 549 reviews

May 09, 2022

Good service. Joe in service is the best. He’s very knowledgeable and friendly. Will be going back. More

by joewarr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 09, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Joe. Drive safely, and we hope to see you back at Fields Cadillac xx. Augustine!

May 06, 2022

The Fields dealership as been great for me in buying my car and service since. More

by lrk1247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ammirati
May 06, 2022 -

lrk1247 responded

My service appointment was good and my time while waiting included a free lunch. The lunch was very good also.

May 06, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back!

May 04, 2022

Always professional. quality work Appreciate Dave, Joe and the rest of Fields Cadillac team members. More

by Ron.gravish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Dave
May 04, 2022 -

Fields Cadillac St. Augustine responded

Thank you for taking the time to share, Ron! We are so glad to hear that you had such a successful service experience working with Dave, Joe, and the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back next time!

May 03, 2022

This dealership makes you feel like family when you drive up. Service is excellent! The guys are actually waiting for you as you drive up. Our salesman, Matt has been able to find us exactly what we need, mo More

by Jak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt from Sales and Joseph for service.
May 03, 2022 -

Fields Cadillac St. Augustine responded

Thank you so much for taking the time to let us know how happy you are with your recent experience! Feedback from you is one way we know we are achieving our goals. Let us know when the Matt and the Fields Cadillac xx. Augustine team can assist you again!

May 01, 2022

Finance Manager was rude,raised his voice. Business Office pulled credit. I already had financing. More

by Mgonzales3019@aol.com
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Finance Manager, Business Office manager
May 02, 2022 -

Fields Cadillac St. Augustine responded

Hi Michelle, I am sorry to see that you're frustrated. We certainly want a more seamless experience for our customers, and I apologize that we've left this negative impression. I will use this as an opportunity for improvement, as it sounds like we can build on our customer service skills. Please get in touch if you have further questions. Best, Ron Milham - Sales Manager - (904) 823-3000

April 21, 2022

2021 Xt5. My service manager Jake did a great job outlining the service required at our first Service Appt at 6,000 miles. Fields Group in general and Cadil More

by DeGo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake in Sevice Dept
Apr 21, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jake and the Fields Cadillac xx. Augustine team. Drive safely in your 2021 Cadillac XT5, and we hope to see you back again down the road!

April 13, 2022

Good customer service. My car had an oil change. I was in and out in short time. I trust Fields Cadillac with all my vehicle needs. More

by gaydos
Recommend Dealer
Yes
Employees Worked With
Joe in Service, Jim Signorile
Apr 14, 2022 -

Fields Cadillac St. Augustine responded

Having your trust in our service team means the world! Thanks for leaving Fields Cadillac xx. Augustine a five-star review, and we'll see you next time. Until then, drive safely!

April 11, 2022

I can’t say enough about the customer’s experience at Field’s Cadillac St. Augustine. This week end I purchased my 2nd Cadillac from them, I was guided through the entire process by Woody and Ted with th More

by Sharonscadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted and Woody
Apr 12, 2022 -

Fields Cadillac St. Augustine responded

Sharon, thank you for the kind and comprehensive review! We're delighted to hear that your second Cadillac purchase was such a fabulous experience, and we'll certainly compliment Woody and Ted on their hard work and excellent assistance! We appreciate your business and kind words, and we hope the newest vehicle is your favorite one yet. Enjoy!

April 09, 2022

My service manager Jake did a great job outlining the service required to keep my car running well. More

by Joebinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 11, 2022 -

Fields Cadillac St. Augustine responded

We are thrilled that you were so well taken care of by Jake and the team! Thank you for choosing Fields Cadillac xx. Augustine and for stopping by to leave a review. See you next time!

April 06, 2022

Outstanding. Friendly. Efficient. Easy process and excellent lunch. Jake was thorough and very easy to talk to. More

by Baus45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 07, 2022 -

Fields Cadillac St. Augustine responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with Jake. Drive safely, and we hope to see you back at Fields Cadillac xx. Augustine!

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