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Fields Cadillac St. Augustine

St. Augustine, FL

Overview
Reviews
Vehicles
4.8
549 Reviews
Call Dealership (904) 823-3000
View Awards

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 549 reviews

June 08, 2022

Called Claude Nolan in Jacksonville for a replacement key for my Cadillac. I was informed by a exceptionally rude service advisor they could not do it. Called Fields and spoke with Michelle and Joe. Had my c More

by mauriceiroos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Joe
Report | Print
Jun 08, 2022 -

Fields Cadillac St. Augustine responded

Thank you so much for leaving Fields Cadillac xx. Augustine a five-star review! We are so glad that Joe and Michelle took excellent care of your Cadillac and ensured your concerns were addressed with kindness and respect. It was a pleasure to assist you!

June 05, 2022

Excellent Service, very courteous and very helpful/friendly people. Brian was very helpful in selecting/purchasing and showing me all the vehicle systems. More

by Jtbfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Report | Print
Jun 06, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Brian. Drive safely, and we hope to see you again at Fields Cadillac xx. Augustine!

June 03, 2022

Very professional with a great staff. We really enjoyed working with Fields Cadillac. They treat their customers awesome in a relaxed atmosphere. More

by DCory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woodruff and Darla
Report | Print
Jun 06, 2022 -

Fields Cadillac St. Augustine responded

Thank you so much for the kind words. We will be sure to let our team here at Fields Cadillac xx. Augustine know they did a great job. Have a lovely day!

June 01, 2022

Always get good service. Have been a customer for more than 10 years. 2009 CTS still running strong and looking great. More

by CJD
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jun 02, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with us over the years. Drive safely, and we are looking forward to seeing you back at Fields Cadillac xx. Augustine!

May 31, 2022

ALWAYS GREAT CUSTOMER SERVICE, NEVER A BAD VISIT, JOSEPH KNOWS HOW TO TREAT A CUSTOMER. More

by Williea57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
May 31, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review, Willie! We are thrilled to hear that you had such a successful experience working with Joseph. Drive safely, and we hope to see you back at Fields Cadillac xx. Augustine!

May 31, 2022

They are very professional and treat customers well. My only complaint is their pricing is higher for their services But somethings have to be done at the dealership when that’s the case I do highly r More

by Judy.james2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
Report | Print
Jun 01, 2022 -

Fields Cadillac St. Augustine responded

Judy, thank you for the great review! We are glad to hear that you enjoyed your experience working with us. With regard to the rest of your review, we strive to keep our prices competitive, and it is disappointing that this was not better reflected in your time working with us. I would be happy to speak with you to see what more I can do to address this feedback. If you are willing to discuss this, please feel free to give me a call. Best, Kevin Hand - Service Manager - (904) 823-3000

May 28, 2022

First class all the way. I drive 30 miles to Fields because of the good service. The lunch counter is wonderful and they wash my car. More

by bassettelizabeth1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
May 31, 2022 -

Fields Cadillac St. Augustine responded

We appreciate your kind words and your trust in the team here at the Fields Cadillac xx. Augustine team. See you again next time.

May 21, 2022

Always willing to help love it wish all business did this you get what you pay for More

by jamiewms2010
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Signorile
Report | Print
May 23, 2022 -

Fields Cadillac St. Augustine responded

Jamie - Thank you for commending our Fields Cadillac xx. Augustine team. We are delighted that you can trust us to provide helpful service. Have a wonderful week!

May 20, 2022

The service was exceptional. Joe was very pleasant and took care of my needs in a professional and efficient manner. Thank you. More

by Frankfvs41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
Report | Print
May 20, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Joe. Drive safely, and we hope to see you back again at Fields Cadillac xx. Augustine!

May 20, 2022

Always a pleasant experience when having my car serviced by the staff of Fields Cadillac. They are professional, customer focused and friendly. More

by Jfr9149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Report | Print
May 20, 2022 -

Fields Cadillac St. Augustine responded

Thank you for trusting our team to take great care of your vehicle! We appreciate your business and we hope to welcome you back to Fields Cadillac xx. Augustine in the future. Drive safely!

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