Fields Cadillac St. Augustine
St. Augustine, FL
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I transferred from another dealership and this was my first time with Fields Cadillac. Jake in Service made the transition easy. My wait was reasonable and the breakfast was great! The mechanic easily first time with Fields Cadillac. Jake in Service made the transition easy. My wait was reasonable and the breakfast was great! The mechanic easily found the problem with my torque convertor and performed the fix. My experience with Fields Cadillac was completely positive today! More
Brought my Escalade in today last minute for an oil change and tire rotation. I had my three children with me and Joe went above and beyond to make sure that someone on the team dropped me to Ford’s ga change and tire rotation. I had my three children with me and Joe went above and beyond to make sure that someone on the team dropped me to Ford’s garage for lunch and then picked me back up because I did not want to wait inside with my kids. Joe was very professional and very very kind. I could not wait to get the Survey request so that I could write about it. Very accommodating and very seamless today and I am very happy More
I was pleased with the service, but the car wash was mediocre at best. Also, found grease on the driver's seat, the driver's door frame and on the driver's arm rest. That was disappointing as I never mediocre at best. Also, found grease on the driver's seat, the driver's door frame and on the driver's arm rest. That was disappointing as I never experienced it in the past. I might expect that from lesser car dealerships, but not Cadillac! More
Excellent customer service by Kevin and timely, sound completion of repairs on the air conditioning system which was previously serviced unsuccessfully at a different service center. completion of repairs on the air conditioning system which was previously serviced unsuccessfully at a different service center. More
Jake was very good took his time went over everything with me and didn’t pressure me into doing anything thank you Jake. Beautiful smile on his face and laugh when he talks very friendly made me feel ver with me and didn’t pressure me into doing anything thank you Jake. Beautiful smile on his face and laugh when he talks very friendly made me feel very comfortable. I am Trust in him and will return next Friday for his schedule appointment to repair my carhimtrust in him and will return next Friday for his schedule appointment to repair my car . More