Back

Fields Cadillac St. Augustine

St. Augustine, FL

4.8
549 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

Directions

By Type

Showing 549 reviews

July 08, 2022

Joe always provides us with first class service and excellent car repairs to ensure all of our needs are met! More

by CK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 12, 2022 -

Fields Cadillac St. Augustine responded

Thanks for your review! We're glad Joe has consistently delivered exceptional service that has accommodated all your needs. We look forward to working with you again at Fields Cadillac xx. Augustine!

July 07, 2022

I transferred from another dealership and this was my first time with Fields Cadillac. Jake in Service made the transition easy. My wait was reasonable and the breakfast was great! The mechanic easily More

by ddieterevey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 07, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jake and the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!

July 05, 2022

Awesome Dealer! ! Efficient/ Friendly.. Buying car there was a wonderful experience. Highly recommend Matt &Don! More

by Papa & Nana
Recommend Dealer
Yes
Employees Worked With
Matt Powell
Jul 06, 2022 -

Fields Cadillac St. Augustine responded

Thanks for your glowing review! We're delighted Matt and Don welcomed you with excellent, friendly assistance that shaped a great experience. From all of us at Fields Cadillac xx. Augustine, enjoy your new ride!

July 01, 2022

Joe is great! He on top of the car service status and keeps the customer informed . He is a valued employe. More

by Leetwyford
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe On service.
Jul 05, 2022 -

Fields Cadillac St. Augustine responded

Your review is what we love to see! We're delighted Joe provided attentive, communicative service that shaped a positive experience. We hope to see you down the road at Fields Cadillac xx. Augustine!

June 30, 2022

Brought my Escalade in today last minute for an oil change and tire rotation. I had my three children with me and Joe went above and beyond to make sure that someone on the team dropped me to Ford’s ga More

by PCowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 01, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the five-star review for Fields Cadillac xx. Augustine! It was a pleasure servicing your Escalade and ensuring it was a smooth experience. Joe is a wonderful team member, so we'll be sure to pass your kind words along. Drive safe, and have a great day!

June 28, 2022

I was pleased with the service, but the car wash was mediocre at best. Also, found grease on the driver's seat, the driver's door frame and on the driver's arm rest. That was disappointing as I never More

by w.morse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 28, 2022 -

Fields Cadillac St. Augustine responded

I am very sorry for how your vehicle was returned to you. I also apologize that the car wash wasn't as satisfactory as you were hoping. This is certainly not the high standard of service we expect from our team, and your feedback will be shared to help us improve moving forward. Please feel free to reach out if there is anything further I can do for you. Thank you, Kevin Hand - Service Manager - (904) 823-3000

June 28, 2022

Personal, Professional and quality work I've trust in times past and again! Thankful for the peace of mind! More

by Joycemiller8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 29, 2022 -

Fields Cadillac St. Augustine responded

Thanks so much for your trust and support of us here at Fields Cadillac xx. Augustine! We're thrilled you enjoyed working with our team. We look forward to seeing you again next time!

June 26, 2022

Excellent customer service by Kevin and timely, sound completion of repairs on the air conditioning system which was previously serviced unsuccessfully at a different service center. More

by shutterski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 27, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that Kevin was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Fields Cadillac xx. Augustine!

June 24, 2022

Excellent, courteous and fast service, Thank you Joe, Michelle and Lena. Would recommend to everyone.. More

by vmontanez6
Recommend Dealer
Yes
Employees Worked With
Joe, Michelle and Lena
Jun 24, 2022 -

Fields Cadillac St. Augustine responded

High-quality, timely, and courteous service is our goal! Thank you for the kind review and for recommending Fields Cadillac xx. Augustine - we can't tell you how much we appreciate your support. Take care!

June 24, 2022

Jake was very good took his time went over everything with me and didn’t pressure me into doing anything thank you Jake. Beautiful smile on his face and laugh when he talks very friendly made me feel ver More

by joyce Floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Jun 24, 2022 -

Fields Cadillac St. Augustine responded

Joyce, we are so glad that Jake left a great impression and delivered an effortless service experience. Your five-star review for Fields Cadillac xx. Augustine supports our team and business, so thank you for taking the time to share. See you soon!

...
44
...