Fields Cadillac St. Augustine

Everyone at Fields in St/ Augustine were so friendly, courteous taking time to make sure all my needs were met. Jim Seery is a great salesman. went over everything on the new care I leased. I know courteous taking time to make sure all my needs were met. Jim Seery is a great salesman. went over everything on the new care I leased. I know I'll be returning to Fields for service or whatever I need done with my new car. Thank you all for everything... More

Quick service and Joe worked to get Cadillac to cover an expensive moonroof shade break.. I drive a little further now for service on my Cadi. expensive moonroof shade break.. I drive a little further now for service on my Cadi. More

Wonderful experience with our new purchase of an XT5. I had the pleasure of working with Ted, Don, and Matt and from start to finish, they all worked together to make sure all of the details were handled I had the pleasure of working with Ted, Don, and Matt and from start to finish, they all worked together to make sure all of the details were handled. For three years I have been getting my cars serviced at this dealership and compared to a few others, they are very professional and experienced in making sure the client is happy. Kevin is exceptional in service as well. Give this dealership a try if you are in the market for a new car! More

Everything about my experience was great the dealership the people and I would highly recommend them to any of my friends the people and I would highly recommend them to any of my friends More

Had a seamless trade in and purchasing process with Jim Seery at Fields Cadillac. He was professional, knowledgeable, and very considerate. This is my third Cadillac purchase and first purchase experience Seery at Fields Cadillac. He was professional, knowledgeable, and very considerate. This is my third Cadillac purchase and first purchase experience with Fields Cadillac and it reinforced my previous positive experiences and surpassed expectations. The sales manager, Don Monahan, also introduced himself and was accessible and attentive during my purchase process. A big thank you to Jim, Don and the whole team at Fields Cadillac! More

Our experience was very very pleasant we arrived on time Joe was our service representative today and he took charge said to take about an hour and a half hour and 15 minutes and he was true to his word we Joe was our service representative today and he took charge said to take about an hour and a half hour and 15 minutes and he was true to his word we were very happy with the experience we had today thank you. More

Excellent service! Our appointment took 2 hours and we didn’t even mind. The waiting room is very comfortable and my husband enjoyed a free lunch at the dealership! E Our appointment took 2 hours and we didn’t even mind. The waiting room is very comfortable and my husband enjoyed a free lunch at the dealership! Everyone was so friendly and accommodating. We have never experienced anything like this before! Field’s Cadillac is doing a great job! More

I was very disappointed today in the customer service I received; The service coordinator was on the phone for the first three minutes as I sat at the desk finally acknowledged me his conversation station received; The service coordinator was on the phone for the first three minutes as I sat at the desk finally acknowledged me his conversation station proceeded for another two or three minutes. I felt the staff was tired and lackluster no smiles are enthusiasm that’s for sure. After my oil change filter tire rotation and alignment was complete and I paid my bill the coordinator did not asked me if I wanted to use any of my GM points towards the bill nor insured me that the 300+ dollars I spent would earn me any points. I was most frustrated when I got in my car and the Sirius XM radio station was on a different channel and they left the dashboard in service mode. As I scrolled to return it back to my settings I noticed that the tire pressures were all different I would’ve thought since they did a tire rotation they would’ve made sure that all my tires were the same pressure. Needless to say I’m not sure I returned this one I may just go back to Daytona if that’s the kind of service I’m going to get by going to Saint Augustine which is out of my way More

All went very well from making appt; completing service; relaxing in waiting room; to driving home. All at Fields took good care of us. Service rep, Jake, is a very nice polite young man. relaxing in waiting room; to driving home. All at Fields took good care of us. Service rep, Jake, is a very nice polite young man. More

Excellent experience and Joe was a pleasure to work with thank you for the kind treatment thank you for the kind treatment More