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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
549 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 549 reviews

August 29, 2022

They were Very knowledgeable, and they were very attentive. Their scheduling of service is very easy, always have an opening. More

by RonnieB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 29, 2022 -

Fields Cadillac St. Augustine responded

Ronnie, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!

August 29, 2022

Excellent service starting at the reception service desk, agent helping you that day, restaurant service with great food and cordial staff. More

by Lourdesvides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 30, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!

August 23, 2022

The dealership was very responsive and professional. I would highly recommend them. Their after sale service is excellent. More

by mteague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 23, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the kind feedback! We are so glad to hear that the Fields Cadillac xx. Augustine team delivered a successful experience. Drive safely, and we hope to see you back!

August 22, 2022

Very clean, friendly staff, a 10 overall, great restaurants, nice big menu. Again overall a big 10 More

by johnnysanchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, nice and friendly
Aug 22, 2022 -

Fields Cadillac St. Augustine responded

Johnny, we are blushing! Thank you for this flattering review, and come back to Fields Cadillac xx. Augustine anytime you need!

August 22, 2022

Very friendly very knowledgeable about my car customer service people were wonderful and so aren’t the sales people More

by ja_farrington
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Aug 22, 2022 -

Fields Cadillac St. Augustine responded

5-star reviews always make our day! Thanks for choosing Fields Cadillac xx. Augustine and we'll see you next time!

August 17, 2022

I was met as I drove in by a friendly person who directed to a service person. The service person treated me like a desired customer not like an intruder. I did not accept the breakfast invitation but a cert More

by Drrobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin??
Aug 17, 2022 -

Fields Cadillac St. Augustine responded

We strive for friendly and attentive service here at Fields Cadillac xx. Augustine and we are delighted to see that is what you received during your visit! Thank you for the 5-stars, and have a great day!

August 17, 2022

I didn’t have an appointment for a oil change service. Joseph from service, was kind enough to service my vehicle right away. He gave me a tour of the waiting area and cafe. After a short wait my vehicle More

by ggeorgemiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 17, 2022 -

Fields Cadillac St. Augustine responded

Thanks so much for this wonderful rating and review! We're delighted that you enjoyed working with Joseph and our team here at Fields Cadillac xx. Augustine. We appreciate you sharing how timely and efficient your visit was. We hope to see you again down the road!

August 16, 2022

I bought a brand new vehicle and from day one I didn’t like the bumper inside the trunk, it wasn’t up to standards. I was told that it would fixed like it should be and after 6 months of hassles and going More

by evasikora8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Service manager
Aug 16, 2022 -

Fields Cadillac St. Augustine responded

I am very sorry for the delay with the work you requested. We strive to address our customers' concerns quickly and effectively and it is disappointing that we've missed the mark here. I would like to step in and help, so I will look for your contact information and I invite you to give me a call as well. Thank you, Kevin Hand - Service Manager - (904) 823-3000

August 16, 2022

Great service. Discuss issues or needs with you and don’t pressure to get everything performed at that time. More

by Patti Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 16, 2022 -

Fields Cadillac St. Augustine responded

Thanks for sharing your appreciation of Fields Cadillac xx. Augustine, Patti! We're delighted our team offered professional assistance that accommodated your needs.

August 14, 2022

Always have a great experience at this dealership. Best place to purchase a new or pre owned vehicle More

by abente29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Powell
Aug 15, 2022 -

Fields Cadillac St. Augustine responded

Thanks so much for this kind rating and review! We appreciate your support of us here at Fields Cadillac xx. Augustine. Until next time!

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